Customer did not leave a comment.Benjamin A.
Customer Reviews for U-Haul Storage of Gage Park
Chicago, IL 60629
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staffers were all professional.Andre M. | First Impressions
Just double check the interior of the rental vehicles.Andre M.
I do not have any comments on how to improve. Everything was great and the customer service GRADE A!!Angela R.
Customer did not leave a comment.Visita C. | First Impressions
My belongings got wet due to a leak on the roof of the box truck.Wendy G.
Absolutely great customer service!!!Disiree G. | Overall Experience
Good 👍Monique J. | Overall Experience
Customer did not leave a comment.grace G.
Great experience!Kenya J.
I'd actually appreciate it if someone responded to my emails.Leslie H.
Customer did not leave a comment.KENNETH W.
Customer did not leave a comment.DAVID P. | Overall Experience
Thank you!Jalal B.
Great serviceAdan G.
Customer did not leave a comment.GERUN S.
Make sure EVERYTHING works properly before renting it out. The appliance dolly couldn't even be used because the strap to secure appliance had do buckle to tighten straplynn R.
ALWAYS ALWAYS BETOND AWESOME SERVICE FROM EVERYONE! The store manager is one of the BEST persons I've ever encountered and runs a clean well maintained store.Summer J.
Customer did not leave a comment.kumori A.
Customer did not leave a comment.JOHNNIE B.
Thank u Uhaul truck...ANTOINETTE W.
Customer did not leave a comment.SHAWANDA L. J. | Overall Experience
Customer did not leave a comment.Emily B.
Customer did not leave a comment.jose J.
Customer did not leave a comment.tonika B.
Truck kept braking down on me, had to call roadside assistance a couple of times,Michelle H.
Customer did not leave a comment.Gabriela E.
Keep everything on the up and upAndre B.
This location was great and very accommodating, especially after UHaul's corporate office screwed up multiple things (moving my pickup location to a location an hour away, not having a truck ready even though I reserved 2 months in advance , being rude on the phone and hanging up). However, the Gage Park location was able to get me a truck and a refund, and the manager was very kind!Clodagh H.
Have online and in-store estimates be closer. I was given an estimate in the ballpark of 30$ and 4 hours. When i arrived i was charged 160 and the receptionist asked if id be "back in two hours because they have another reservation." Fortunately he respected the 4hr reservation.Jorge G.
Francisca was the best. She needs a raise or something.Grameshes L. | Overall Experience
Customer did not leave a comment.Steven N.
Customer did not leave a comment.Jeffrey R.
Customer did not leave a comment.FRANCINE K. | Overall Experience
No complaints. Clean and friendly place to do business with.DELMAR T. | Overall Experience
service goodAlonzo W.
Customer did not leave a comment.MIGUEL G.
Customer did not leave a comment.angela C.
Uhaul helped me for a year an help move things around when needed im happy to say if necessary I would use this company againTONI C. | Overall Experience
Horrible experience with uhaul overrallPearl S.
They are so nice and patient. I do recommend very highly. No problem here. 👍🏾😁👍🏾karen P.
Even when I made a reservation beforehand, the truck wasn't available, so they sent me to another location and there they said it still wasn't available, finally after talking to someone for 40 minutes over the phone they finally found a truck available, but in that truck it had low tires. They need to get that checked before handing it over to a costumer.clemente P.
Just a bit to small for all my things I couldn’t fit my kids beds fames insideMonique J. | First Impressions
Customer did not leave a comment.Jessica M.
Customer did not leave a comment.QUOCETA A.
The pick up location was not anywhere near where it was requested. It was a 1.5 hour drive each way to pickup . Staff were very friendly and helpfulIrisRose W.
Customer did not leave a comment.James J.
Customer did not leave a comment.Victor G.
Very friendly staffDajanee T.
Customer did not leave a comment.LARRY B. | Overall Experience
This location saved the day after the worst experience ever at 4705 W 47th st. I was directed there to pick up a 15 ft truck, but the manager Quinn refused to rent it to me because he was saving it hoping for a more lucrative one-way rental. He lied to me by sending to a closed location wasting more of my moving window at my apartment where I had rented the freight elevator. He had total disregard for customers and should represent U-Haul.mazan H.
Customer did not leave a comment.LOUISE W.
Customer did not leave a comment.RAYSHON H.
Customer did not leave a comment.MARTES C. | First Impressions
Customer did not leave a comment.EVA J. | Overall Experience
Customer did not leave a comment.GLORIA H. | First Impressions
I have no negative comments about my experience. Thank youGLORIA M.
Customer did not leave a comment.yendri M.
Customer did not leave a comment.JESUS O.
Customer did not leave a comment.Rachael S.
Customer did not leave a comment.Jaqueline M.
The representative and the general manager were both helpful and did not give me a hard time..Earl C.
Customer did not leave a comment.JOSEPHINE L.
Customer did not leave a comment.Tara D.
Customer did not leave a comment.Adriana M.
Customer did not leave a comment.Javier H.
Customer did not leave a comment.LARRY J.
It was raining and my stuff got get, truck old and not properly repaired on the roof, there was a leak. Truck not completely clean.Magdalena R.
The staff at location were friendly and eager to help! Would definitely recommend and return!BEATRIZ S.
It was A1Larry S.
The service was awesome and I would recommend family and friends!Andre M.
No creo q nosotros como clientes tengamos q pagar aseguranza, aunque es una opciÃ³n, t dejan en duda, prÃ¡cticamente tenemos q tomar, se supone q la compaÃ±Ãa tiene asegurados los veiculos.PATRICIA P.
Customer did not leave a comment.Chet M.
The tires needed air. The engine light was on and the Excelerator was stallingMarkis S.
Nice and friendlyDexter S.
Customer did not leave a comment.ANTHONY D.
Lady was very nice. She did a great job!Bryan S.
The computer keep freezing upDexter S.
Customer did not leave a comment.LARRY B. | First Impressions
Very friendly and communication was greatCarla C.
Customer did not leave a comment.noelia l. | Overall Experience
Customer did not leave a comment.David H.
Customer did not leave a comment.Mayra R.
Customer did not leave a comment.Delphina A.
Customer did not leave a comment.Chet M.
Customer did not leave a comment.ashley r. | Overall Experience
Customer did not leave a comment.candy J.
Service great as usual.Angel S.
Everyone at the front desk was very helpful. I arrived and they attended me very fast. They helped me out when I came back from using the rental 10min after closing. I was having a bad day and these guys made my day better 🙏erick G.
Customer service were so friendly ...MARCEL A.
Customer did not leave a comment.Marcus B.
Customer did not leave a comment.JoseR G.
Customer did not leave a comment.YVETTE K.
Customer did not leave a comment.Chet M.
Great serviceJose O.
Best location ever! Staff is friendly and knowledgeable. They are very kind and helpful.Summer J.
Customer did not leave a comment.ISRAEL N.
Great costumer service and easy to doGuadalupe A.
The manager was very helpfulcassandra c. | Overall Experience
Employees has great energy fast and great customer serviceVictoria B.
I was giving an old dirty model while a more newer version was parked next to it, I could barley see out the window due to the dirt.Cynthia S.
Customer did not leave a comment.Elizabeth M.
Customer did not leave a comment.XOCHITL S.
Customer did not leave a comment.TIFFANY C.
Good Customer service always at this location .ROCIO T.
Customer did not leave a comment.ALEN O.
The employees are very polite & helpful.JOSE R.
Awesome customer service!LJ T.
Customer did not leave a comment.CHANTEL M.
Customer did not leave a comment.TRAVIS M.
Great people. Professional goes beyond to help you helpBrittani J. | Overall Experience
Customer did not leave a comment.Arlene C. | Overall Experience
Customer did not leave a comment.URIEL V.
Elevador no workingSonia s. | Overall Experience
Awesome, thank youJONATHAN S.
Customer did not leave a comment.Andre H.
The Staff Very Polite There We're 3 In The Store 2 Young Ladies And 1 Young Man Who Waited On Me ,This Was My First Time Renting A UHaul The Young Man Read & Explained How UHaul Contract For There Equipment How To Return It . I Would Recommend This Store Great Customer Service At This Location Go UHaul I'm A Happy CustomerLATISSA D.
Customer did not leave a comment.HATARIA J. | First Impressions
Customer did not leave a comment.RICHARD B.
Customer did not leave a comment.STEVE G.
Customer did not leave a comment.MAGGIE F.
Customer did not leave a comment.Elias M. | Overall Experience
I Am So Pleased With The Staff, & The Facility : Courteous, Kind & Considerate Of My Need. The Place Is Clean, Secure & Safe. I Definitely Will Use This Facility Again When Needed. Thank You 🙂 So Much ❤️lawrence m. | Overall Experience
Customer did not leave a comment.frank t. | Overall Experience
I have no bad experience with U-Haul. I will continue to use U-HAUL in the future. Thanks U-Haul.REGINA S. | Overall Experience
Customer did not leave a comment.Margarita H. | Overall Experience
Customer did not leave a comment.cassandra c. | First Impressions
Customer did not leave a comment.mariela l. | First Impressions
Customer did not leave a comment.SHARON W. | First Impressions
Customer did not leave a comment.Patricia B. | Overall Experience
My bed got damaged to water leeks u had in my unit I’m waiting on call frm use to see if my Insurance claim covers ithumberto c. | Overall Experience
Muy agradecidasandra P. | First Impressions
I had no issues with storage and great customer service was provided everytime I neeeded it. I would highly recommend people to use Uhaul for storage services.Patrice R. | Overall Experience
Everyone here at this location is extremely kind hearted , respectful and knowledgeable. I want to give a big thanks to the manager at that location Fransisca she’s a blessings and very helpful/understanding. Thank you all , please continue to be this way. It really makes a difference in the world for the better.SHALON R. | Overall Experience
Customer did not leave a comment.Princess M. | First Impressions
Didn't enjoy signing a contract to later meaning two years later to be notified that the rates were changing for all customer's. I felt as though that should have taken affect for new customers seeing I had already been there two years. Seeing they don't honor a contract on there behalf I had to clean out throw away just refuse to continue with this company.Ramon r. | Overall Experience
Customer did not leave a comment.jerry c. | Overall Experience
Customer did not leave a comment.LORETTA G. | Overall Experience
Francisco goes above and beyond for her customers. Whenever there would be an issue, she would be on the phone even if it were after hours to get it resolved. I remember being so amazed at one point throughout my stay because my black was jammed and I could not figure out why the keys wouldn't go. She was so experienced and came up with her power tools and had to drill it open. She was busy but knew it important for me to get to my belongings that day. She had staff handle everyone else and came up too quickly help me out. Over the past 3 years I have use this facility over and over just because of Francisca and her staff customer service. She trains them very well. This storage location is out of the vicinity where I moved, but I drive the extra 30 minutes to use them.christina s. | Overall Experience
Customer did not leave a comment.Alejandra V. | First Impressions
My moved out date was on 07/27/2021 not 8/5/21 my experience was good with uhaulSharon S. | Overall Experience
No ##0florentino a. | First Impressions
Very friendly staff!John W. | First Impressions
Customer did not leave a comment.YOLANDA C. | Overall Experience
Customer did not leave a comment.Ann R. | First Impressions
Thanks u for helping meCORINE D. | Overall Experience
Customer did not leave a comment.Deon P. | Overall Experience
Es un buen lugar, muy limpio y las personas muy amables hablan español te hacen sentir bien los precios son muy razonables para poder pagarlos mes con mes.yazmin g. | First Impressions
Enjoyed working with staff at that location very much hope to see them soonKenneth T. | Overall Experience
Love that the location is very clean! The manager is extremely nice and helpful. She made me feel welcome. The whole staff was nice. Excellent location.Alex D. | Overall Experience
Customer did not leave a comment.cathrina b. | Overall Experience
It was a great experience never had any problems the staff was always friendly and knowledgeable. Uhaul as a company rates are what made me leave. Uhaul the company may need to evaluate that ir they will loose a lot of customers. But sure will recommend them if thays what people want to do. Thank you Gage Park Team And Definitely The Manager.Robert H. | Overall Experience
Customer did not leave a comment.Demetra J. | Overall Experience
Customers were fighting over elevator. Not enough elevator. My unit was on the 4th floor. It took 3 times longer sharing elevator 8 other people. Elevator was to small.DELMAR T. | First Impressions
This facility was great. it was clean, the staff was helpful and i would recommend it to anyone i know who need a storage facility. I would especially like to thank Francisca Zarate. She was very helpful to me and was great to work with. She's the BEST. Thank you all.ladona g. | Overall Experience
Customer did not leave a comment.miguel a. | Overall Experience
Customer did not leave a comment.Armando U. | First Impressions
Great experienceAndrea B. | Overall Experience
👍 good jobRamiro C. | First Impressions
Customer did not leave a comment.gary c. | First Impressions
Customer did not leave a comment.reco h. | Overall Experience
GreatDEREK R. | First Impressions
Customer did not leave a comment.BRIAN T. | Overall Experience
Customer did not leave a comment.L & L Installation I. | First Impressions
Hola no recuerdo como es el nombre de la persona que me atendio se Porto super bien GraciasJACQUELINE G. | Overall Experience
Customer did not leave a comment.Janet L. | Online Move In
Customer did not leave a comment.Latrice A. | First Impressions
The outcome however was poor there was confusion about the hours at the storage facility that I actually was trying to rent when I got to that facility. It was Hora en told then I had paid 3 months in best. I'm still not settling with the manager. She was kind enough to make another lease agreement with me, but I've still not been forwarded the Correct change, it's a nightmare.Elaina B. | First Impressions
Customer did not leave a comment.Luis V. | First Impressions
I have a wonderful time At u-haul they treat me with Kindness and respect And was very helpful thank you.Shelly E. | Overall Experience
Customer did not leave a comment.andrea p. | Overall Experience
I had no problems in it was greatShirley V. | Overall Experience
Customer did not leave a comment.Gabriel C. | Overall Experience
Customer did not leave a comment.felicia h. | Overall Experience
Customer did not leave a comment.Victoria W. | First Impressions
Very friendlyYolanda O. | Overall Experience
The whole process was practically seamless. The truck pick up was prompt and concise. I was impressed with how well the associate walked me through setting up storage. Thanks, for the service!Bernadine R. | First Impressions
Just think the hours could have been longerdonna w. | Overall Experience
Very good place.Benjamin V. | Overall Experience
No commentTARA W. | First Impressions
Thank you this experience was overwhelming but with your assistance it went very smooth.Ana A. | Overall Experience
I was please with the service i was helped and all my questions were answered.Patrice R. | First Impressions
The service was excellent and the staff was very professional and were multi tasking.TANYA W. | Overall Experience
The staff was very friendly and helpful everytime i needed help.Vanessa O. | Overall Experience
The staff was very helpful and nicebertha s. | Overall Experience
The staff was very kind and helpfulrandy w. | Overall Experience
Overall experience was great.Marta G. | Overall Experience
Very friendly peoples very clean place I love itPearlie T. | Overall Experience
I'm very well satisfied with service i received at U haul. I would recommend this location to family and friends. Customer service was professional and friendly always...Wendy R. | Overall Experience
Hello, I have to say thanks to the staff and especially Tania, she helped me in the most professional and kind manner with my storage facility! She really was considerate! She is a first rate emplyee!TAMMY K. | Overall Experience
I had billing issues, and someone was supposed to called me back to fixed it. But no one did, got charged the late fee and stil didn’t hear from them.Raymond F. | Overall Experience
great serviceSatara P. | Overall Experience
Keep doing what you're doing. Staff is friendly and very helpful. I will recommend this location to anyone I know that has storage needs.Miriam R. | Overall Experience
Good place to be.DARIUZ W. | Overall Experience
Customer service was great!Krystle W. | First Impressions
So, far every employee has been helpful. The storage area is clean and kept in proper usage. Account is friendly user online.Warren P. | Reservation
oNapoleon J. | Reservation
Would recommendKaryn W. | Overall Experience
I was relocating from Wisconsin to the Gages Park area. Ms. Tanya and her staff did a wonderful job at answering all my questions. They're friendly, professional, & very helpful. I will recommend.gisela d. | Overall Experience
The staff here were phenomenal. Mrs. Tanya said she treat her customers like family and she did just that. Thank you all for the wonderful experience.SHERRITA C. | Overall Experience