Customer Reviews for U-Haul Storage of Roswell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Storage of Roswell

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Marie B.
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The whole experience was EXCELLENT! From Micheal in Roswell to the delivery in Longmont and pick up there after. I have recommended U-Haul boxes to many. Thank you for great service Marie B Roswell NM

Eric Matthew C. | Overall Experience |
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Great Staff and Customer Service!

cathrine n. | Overall Experience |
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Wonderful people. Always helpful.

Melissa S. | Overall Experience |
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Customer did not leave a comment.

ORLANDO P. | Overall Experience |
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Mike’s awesome

Lucille S. | Overall Experience |
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Customer did not leave a comment.

BRITTANY R. | Overall Experience |
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Very friendly and helpful staff!

fran A.
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The Roswell, New Mexico store was THE MOST helpful for my move. The Woodlawn, Maryland station was the most unpredictable, uncooperative and disorganized. business I have ever dealt with. They were not cooperative with the moving help in particular.

IRIS R. | Overall Experience |
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Great customer service! Storage was exactly what I needed. Very friendly staff!

VALENTINO C.
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Customer Service was Outstanding. Will rent again in the near future with no hesitation.

MOSE J.
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Customer did not leave a comment.

Alfonso D. | Overall Experience |
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Customer did not leave a comment.

David W.
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Michele R. | Overall Experience |
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Customer did not leave a comment.

Benjamin H.
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Shane W.
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ORLANDO P. | First Impressions |
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Customer did not leave a comment.

Balea P.
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My products got chipped, lots of scratches and disappointed with the way it was transported.

Joe S.
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Great service and wonderful team to work with!

timothy B.
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Customer did not leave a comment.

Rodney W.
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Brandy M.
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Alan S.
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Mike and staff are first class. Uhaul is fortunate to have such dedicated employee's.

JACK R C.
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The friendliest staff I have ever dealt with. Thanks

Stephen R.
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Already excellent. No improvement necessary

John F.
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The manager and staff have always been friendly and efficient---a very pleasant experience.

HERBERT P.
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Good Service. The manager knows what he is doing and what he has to do to please customers

Guillermo C. | Overall Experience |
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Staff and manager were great help and friendly. Inside of units were really dark should have had lighting

ERNEST J.
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Customer did not leave a comment.

DORA A.
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Customer did not leave a comment.

Kimberly S.
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Nothing I've rented here and dropped off the times I did rent at the counter the help was nice helpful professional had lots of trucks to choose from always clean been at this site for a long time so well known in our little town very convenient easy to drop off or pickup all your moving needs plus storage units if you need one very happy with my experience THANK YOU UHAUL great way to move and haul your stuff all of it 😁

CLAUDIA M.
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The person here went above and beyond to help us.

Cory G.
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Customer did not leave a comment.

CALEB K.
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Customer did not leave a comment.

LAWRENCE H.
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Customer did not leave a comment.

Troy C.
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I dropped the auto transport after hours, so no one was there when I arrived.

BETTY M T.
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Very nice and efficient!

Pamela C. | Overall Experience |
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2nd story storage needs air conditioning! Other than that, all staff and facility were great!

JOE M A.
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I am impressed with the trouble free experience. Very helpful thank you!

IRENE N. | First Impressions |
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super friendly helpful staff. Made the process which would have been hectic, very easy to manage.

Philip S.
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Second time using this location and crew...outstanding, professional personable and efficient!

Guillermo C. | First Impressions |
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Customer did not leave a comment.

Guillermo C.
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Location is clean and friendly staff, concern is

PAUL M.
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Mike in Roswell NM installed a trailer hitch for us, sold us our needed towing supplies, and rented us our trailer. Great guy, does great work, very impressed with his knowledge, skill, and customer handling skills.

HECTOR V.
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Worked out fantastic, thank you!

RANDALL H.
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Positive results! I stopped in to reserve a trailer for August 2, the worker mistakenly set the reservation for August 31. A confirmation call from the dealer later corrected the issue. The experience was positive.

HECTOR D.
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Ensure the AC is working properly, especially at temperatures above 100

Jennifer M. | Overall Experience |
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Customer did not leave a comment.

William K.
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Everything was excellent service and equipment.

Richard H.
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No comments

DAVID T.
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can not think of a thing at this time.

Sonja K L.
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Excellent

Michael O.
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Customer did not leave a comment.

FLOYD H.
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Unit needs ac to blow out the cabin vents instead of the defroster windshield vent.

FLOYD C.
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Customer did not leave a comment.

LEE M.
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Customer did not leave a comment.

Jonathan G.
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The best U- haul I've been to. Great service, quick and well done.

CHRISTAN E.
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Customer did not leave a comment.

Glenda R.
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I was just dropping off. Was in & out in less than 4 minutes.

Lonnie K.
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everything was great

TOMMY S.
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They were very helpful. It just took awhile to get a truck. But we got one just in time.

HECTOR M.
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Very good and fast service. I'll back.

Kristy C.
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Wonderful customer service

MITCHELL S.
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I would love a phone call at 480-330-8935 to explain how horrible my experience was. I have names and phone numbers of uhaul employees to provide you to give you the details about how this was the worst customer service experience of my life. Thank you.

Aaron H. | Overall Experience |
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Customer did not leave a comment.

SCOTT B.
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Bobby G. | Overall Experience |
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CHARLES W.
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Excellent professional service!

GINA O.
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Took back the equipment b4 it was due n i still got charged for another day ...im not very happy with the drop off location in Roswell, NM

Arvene T. | Overall Experience |
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Customer did not leave a comment.

Richard H.
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WILLIAM W.
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W A M.
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CLAY A P.
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Customer did not leave a comment.

Kevin J.
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Easiest drop-off ever! Thanks!

john G.
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I had made a reservation for a trailer with a ramp it was there when I was about to pick it up but they said they reserved it for someone else I said that's not right cause I reserved it first but the lady that was helping me acted like she didn't care and said that she couldn't do nothing about it I have a prosthetic leg and I needed this trailer with the ramp cause I was going to use a dolley but I had no choice to take the trailer without a ramp

William W.
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Customer did not leave a comment.

Charles W.
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Great customer service! Friendly and helpful!

Carlos A.
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Customer did not leave a comment.

Ruby G.
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Customer did not leave a comment.

josephine A.
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I can always count on Mike and his staff to rent from.

Melissa B.
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Customer did not leave a comment.

SHAUN K.
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Customer did not leave a comment.

Timothy W.
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Customer did not leave a comment.

David A.
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Gail A.
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The contact person at the Roswell location was very personable and helpful. She was polite and knowledgeable.

Mark P.
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Customer did not leave a comment.

Harold P.
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Great service at this location.

Nicholas M.
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Customer did not leave a comment.

RACHEL PHAY R. | Overall Experience |
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I have been a customer for years, with Ginger and her husband as well as for their son Mike. They are wonderful people and always helpful.

Charles U.
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Customer did not leave a comment.

Mary M. | First Impressions |
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My movers would charge extra for stairs so they were able to offer me storage downstairs. I love uhaul because they really take care of customers.

Fidencio D.
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Customer did not leave a comment.

Kevin A.
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EXCELLENT customer service which is why we keep coming back to this location

Jesse C. | First Impressions |
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Customer did not leave a comment.

Jesse C.
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Customer did not leave a comment.

Alan M.
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Micheal M.
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Good place

Theresa K.
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Customer did not leave a comment.

Laura R. | Overall Experience |
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Customer did not leave a comment.

Gail M.
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Customer did not leave a comment.

peggy D.
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Customer did not leave a comment.

Will G.
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The staff at this Uhaul facility have always been great to work with. They always go above and beyond.

David J.
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Mike jr. has always been friendly, knowledgeable, courteous and very pleasant to deal with. I always recommend and use this store.

Jonathan D.
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Customer did not leave a comment.

Justin S.
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Customer did not leave a comment.

Melody S. | First Impressions |
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Michael R.
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April D.
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Customer did not leave a comment.

JK E. | First Impressions |
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Very professional very quick and very welcoming

GABRIEL R.
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Very nice customer service and very helpful

Clarence C.
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Customer did not leave a comment.

Joel R. | Overall Experience |
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Everyone involved in my truck and storage rental needs were spectacular! Prompt, polite, helpful, and pleasant. I could not have asked for anything better. Thank you a thousand times over. The email communications are terrific! I highly recommend U-Haul to everybody!!!

Staci C. | Overall Experience |
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Customer did not leave a comment.

Larry S.
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Customer did not leave a comment.

Jerid H.
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Rachel H.
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Cheyenne was a huge help and pleasant to deal with

John F.
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The entire process from the online reservation to the drop off of the vehicle was absolutely flawless. The young lady at the desk was so helpful and knowledgeable, just a fantastic experience. Thank You U-HAUL

Sabrina S.
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Great Customer Service!

Tammy C.
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U didn't realize the trailer didn't come with a ramp, or I didn't read it right in the app. Maybe add that to description very clearly about the trailers. We had a bit of trouble loading thing due to no ramp.

Joel R. | First Impressions |
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Thank you!

Arthur F.
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Customer did not leave a comment.

David A.
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Customer did not leave a comment.

DONTA W. | Overall Experience |
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Chantel is absolutely great !!!!

JOVONNA S. | Overall Experience |
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The staff is very friendly and helpful. The store well maintained.

Lenore S. | Overall Experience |
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Mikey is a loyal and valuable asset to the UHaul business and has been for many years

Leonel M.
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Attendants explained all paperwork and additional coverages.

Mike N.
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Absolute professional service and customer support provided by "U-Haul Storage of Roswell"... Mr. Mikeal Davis and his staff went "above and beyond" during a very busy holiday period to ensure our needs were accommodated and we were completely satisfied... Thank you "U-Haul Storage of Roswell" !!!

peter O.
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Both managers and employees at Cathedral City and Roswell were excellent in every way. If I ever have to move again, it will only be with U-Haul!!!!!!!!! Peter M. Olsen

Ricardo A.
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Customer did not leave a comment.

Isabel L. | First Impressions |
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I was charged more then once and I'm still fighting on getting my money back

Rose G. | Overall Experience |
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I did not like the electronic automated lights I have to go find somewhere where lights could turn on

ENID K. | Overall Experience |
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Everyone was always friendly and helpful. Thank you!

Michele R. | Overall Experience |
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No Additional comment.

Max F. | First Impressions |
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Great costumer service.

SAL P. | First Impressions |
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Mike Davis is a pleasure to work with. Always friendly and ready to serve. I actually stopped at another place and sitting there decided to go do business with the Davis family. Great service!

Maria S. | First Impressions |
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One man team that evening.. but he was awesome. Great customer service and quick with his business.

Levi M. | First Impressions |
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This location always has the best customer service. I enjoy doing business with them.

Girl Scout T. | First Impressions |
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Friendly, Helpful staff. Excellent, Clean Storage for our Troop goods. Thanks for teaching our girls that we can succeed in all we do. 10 stars. We will recommend y

John R. | Overall Experience |
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Mike was incredibly helpful, as well as all the staff. I would recommend to everyone.

Anthony A. | Overall Experience |
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thank you Mike! -tony and charlotte

Kellye e. | Overall Experience |
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The Hobbs location really went above and beyond to repair the experience we had. It was a disaster from the get go and they really stepped up and did what they could to fix the situation.

Diana C. | Overall Experience |
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All staff was helpful at all times. I was confident that my unit was secure. I also love the hours U-haul was open, that was very convenient for me. I would definitely utilize them again if needed.

Angela M. | Reservation |
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Very accommodating and friendly and professional. Thank you!

Francis C. | Overall Experience |
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Mike is very helpful and friendly.

Kirk C. | Overall Experience |
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Best storage facility in the area by far. Clean, well-maintained and helpful staff. We were relieved to find it and had a great experience.

Katherine B. | Overall Experience |
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The staff at this facility was always nice and very accomodating! One of the BESTS and I would definitely use this facility again if I needed. Thanks.

Benjamin Joesph H. | Overall Experience |
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Mikey the general manager is probably one of the best managers I have ever met. A very rare breed these days. I will recommend this place to anybody who's looking for storage or rental trucks.

No reviews have been submitted for this location.

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