Customer Reviews for Unlimited Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Unlimited Services

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Lloyd P.
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Customer did not leave a comment.

Rocklin H.
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GOT FRIDAY TO USE ALL DAY SATURDAY AND RETURNED AT 1 : 30 CST TIME TO THE GLASGOW DROP OFF PLACE.

Bridget K.
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Customer did not leave a comment.

Joseph H.
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Julie B.
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Enjoyable experience....

Angela D.
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Customer did not leave a comment.

Peter M.
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One of the most friendly men I've met, thank you Sir. It's nice to be back home.

Christopher G.
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Very friendly and helpful. Establishment was clean and inviting. Great service!

KAITLYN G.
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Customer did not leave a comment.

cedric J.
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Will use this location again 20 dollars cheaper than Ft Knox. Fast, easy and closer. Owner friendly.

U.S. KIDS INC P.
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Very helpful and very good experience.

Frances B.
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Customer did not leave a comment.

Robert D.
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Pat was an excellent agent. he was very thorough in explaining everything and made sure I had everything I needed to accomplish my move. He is a great asset to the U HAUL brand.

Joe B.
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Customer did not leave a comment.

DARIN W.
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Pat does a great job. Highly recommended!!!

Brenda E.
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Customer did not leave a comment.

Kim H.
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The representative assisted me with a earlier rental. I paid for two shipping pads and did not receive them. There was absolutely no resolving this issue. I never received my deposit refund for that rental either. That issue was not resolved either. This experience has left me extremely unsatisfied. At this point I will not use this establishment again and may not use any u-haul facility because of my experience. I informed this representative of my dissatisfaction and his reaction was to close the door.

U.S. KIDS INC P.
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It was awesome from start to finish! Ty

Ted L.
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Roxanne R.
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George S.
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Robert O.
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Some of the lights did not appear to be working. Otherwise, the trailer was fine. I expect to use another trailer in the future

Kathleen B.
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No one on staff during usual business hours. Had to drop off in a field with no idea if we would be credited for the drop off.

laura C.
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Anthony S.
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Angela W.
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I was way overcharged by this location for clean up and gas. I was expecting to be charged about $30.00 and was charged 128. WAY too much.

Paula S.
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Customer did not leave a comment.

becky C.
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This provider was awesome. Answering questions. Very helpful and professional. I would absolutely use and refer this location again above others.

Jessie P.
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Everything was perfect!

Charles W.
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mark R.
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Russ B.
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thomas D.
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Melvin H.
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Pat was very professional and customer care was excellent

Shirley B.
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Customer did not leave a comment.

SELENA B.
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I reserved my uhaul 4 days in advance and the worker forgot to leave my key. I was supposed to get my uhaul at 10am and didn't get it until 12pm

Cynthia A.
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The owner was very caring really a great guy. The only complaint make sure the gas tank is at least on a 1/2 tank. I had to stop first to get gas. Other than this I had a great 5 star experience!!

Sue C.
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tyler B.
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Malorie F.
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Shane C.
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Jennifer B.
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I have used uhaul for over 20 years in all my moves and so has my family. This guy was rude and ripped me off! I reserved on the phone with another location in this area. When I called I asked for a small truck I did not need a 20ft. He claimed the 15 that was sitting there was going out (what a joke). I had a local haul. He stated on the phone I had to wait to come pick it up because he quote "had to take a break some time another" when I went to pick it up he was detailing cars. He said who reserved this truck I said the guy I use local here. He said well that guy is a quote "dumb ass". I was like why he was like this 20ft is all I have and it has to be back in the morning. So not only did I get told as a customer to pay expensive ride with insurance and I have good insurance but also that I would have to have it back pronto. I took the truck back last night and guess what...the 15ft was still sitting there. Upset me to the fullest. So for a small haul and short time I got robbed $100.00! I will not be using uhaul anymore.

KAYLA L.
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This location offers great customer service with quick and easy pick-up and returns. I booked my reservation within a minute over the phone and when I arrived everything was ready to go. Easy peasy!

lukas S.
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They were very nice and got me in and out quickly.

Donnie H.
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Have auto transports available.

Malorie F.
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Malorie F.
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Tandy L.
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I called the drop off location to ask about a cleaning charge that was I my invoice, the man that answered the phone was incredibly rude and not helpful at all. I then called the location that I picked the truck up from and the gentleman was nothing short of amazing. He got it all taken care of for me, and called me back to let me know when to expect the refund.

PAUL M.
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Thank you for all your help

Scott E.
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shawn G.
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Brian A.
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Johnny B.
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U.S. KIDS INC P.
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It was a very good experience. I will use your location every time I need to rent and will definitely tell others. Thank you so much.

Shelby H.
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PATRICK P.
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Brad D.
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Stephen P.
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Totally satisfied,easy rental,good service from Pat and Malorie

Ron B.
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Very nice

Otis K.
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Michael M.
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Judy W.
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John G.
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Lisa E.
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Neisha N.
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Kimberly S.
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In-and-out quickly with zero problems. The owner is knowledgeable and friendly...thanks!

Charles M.
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Customer did not leave a comment.

KIM C.
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Thou we did not get to meet, the team at drop-off location were prompt in entering the after hours drop off in the system, many thanks!

Keith B.
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Customer did not leave a comment.

Kerry M.
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Thanks

brian F.
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Excellent service!

Nora H.
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Customer did not leave a comment.

Nicholas D.
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Firstly, this location was not my first choice - when Uhaul contacted me regarding my reservation, they stated that this was the closest location that had my truck size (taking narrow country roads through Kentucky, it was 55 miles away from where I was moving, or, taking the interstate, it was 62 miles). I asked the representative how far a drive it was from the pickup site to where I was needing the truck, to which she replied "a half hour". It was just over an hour. Upon arriving, it took me a half hour to check out the truck because there were two different sets of notes regarding the numbers of days and miles I had allotted to me. The lady who helped me was very friendly, but it set me back on time. The only other thing - when I was on the road, 40 miles north of from where I was moving, I passed another Uhaul dealership, and they had trucks in the size that I needed. Overall, I was disappointed in this Uhaul experience as the extra distance and waiting made a one day move take two days.

John R.
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Customer did not leave a comment.

hannah H.
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Location associate was not familiar with uhaul rental policies. Uhaul was clean.

randy K.
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Unfortunately, the pick up location was located 53 miles from my home address. The spring cable on the overhead door wasn't working & would not close. I had the tools and was able to spend an hour to fix it.

scott D.
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Larry F.
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Michael M.
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ray W.
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Messed up reservation that became a total nightmare. Ended up having to pick up my truck in another state at my extra cost. Will not use uhaul again!

Ernest S.
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phillip E.
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robin B.
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We were very happy with our whole experience and would defiantly do it again.

Thomas D.
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steve K.
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Great customer service

TODD B.
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Problem number 1 was I had to pick up my truck at a different location then contracted, adding miles to my contract. Second I got charged 50 extra miles on my contract that I didn't drive.

Brian F.
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Very friendly. Great service!

sarah D.
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We had a great experience. This location was much friendlier than another Uhaul store that we called. In our moving rush, we returned the uhaul without remembering to put gas into it. Sorry about that! My husband remembered after he had dropped the keys in the box. Thank you for your service!

Kin N.
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Tom P.
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wayne H.
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tammy F.
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MICHAEL M.
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DIANE N.
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GAIL W.
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SHEILA T.
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Pat was wonderful , coming in on his day off to assure we had a truck to move my mother . Thank you Pat , God Bless you and yours .

rita J.
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It had garbage behind the seat when we got in the U haul

RODNEY W.
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I'm just thankful to have found such a great U-Haul on very short notice. It was a long process, but well worth the wait, and Pat is an awesome individual.

billy S.
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This has been the best Uhaul experience I have ever had. No improvements needed.

JENNIFER P.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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