Customer Reviews for Valparaiso Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Valparaiso Storage

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Teddy W. on

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The agent was very helpful and courteous. She did have problems initiating the rental through the U-Haul system/electronic pad. She finally had to call for assistance. Didn't turn out to be a big problem since I was the only customer at the time.

zachary S. on

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Clerk who fastened the trailer to my hitch did not properly tighten the mechanism. At about one hundred feet from the location, the trailer jumped off the hitch ball and hit my vehicle’s rear bumper and scratched the paint.

Madison W. on

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Jerome K. on

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Robert B. on

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Awesome customer service. Truck was ready and minimal time to get paperwork down so we could get moving.

Dale S. on

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Jerome K. on

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After hours drop off, tight location for parking trailer. But convenient for me.

Eric M. on

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Jerome K. on

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Teresa F. on

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Your reservations services needs a lot of help. It would help if they were professional at all times.

GENE C. on

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stone H. on

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Jerome K. on

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Shop was closed when we dropped off. We called and dropped the trailer where told. no other interaction with personnel.

Jamie E. on

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cecil B. on

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ERIC B. on

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David S. on

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keith T. on

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Great job will always use uhaul

Jennifer M. on

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MOHAMAD S. on

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