Customer did not leave a comment.richard Z.
Customer Reviews for Vending Machine P R
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kimberly B.
Very efficient and professional.Robert W.
Customer did not leave a comment.Timothy F.
Customer did not leave a comment.Lloyd G.
Customer did not leave a comment.Douglas G.
Excellent customer serviceJohn W.
Customer did not leave a comment.ROBERT O.
Customer did not leave a comment.Kayleigh C.
Customer did not leave a comment.Valarie L.
Again, a great experience. Will be using them again in the not too distant future for my next rental return unless a closer location is unlocked for trailer returns. Easy in and out. Good people.Mike K.
Not much you can do when you have a scammer and a fraudulent dealer.VINCENZO B.
The U-Haul leaked and the gentleman was more than helpful to file a report and our mattress was soaking wet. Don't know if U-Haul is going to fix our situation but they should. It was a new truck and when we got to our location it was raining and we couldn't unload and the truck should have kept our items dry.Danny D.
The truck was not clean. Check-in took too long.Shannon C.
Customer did not leave a comment.joshua C.
Customer did not leave a comment.Matt A.
Customer did not leave a comment.charles B.
Customer did not leave a comment.John S.
Great man I will definitely get my rentals from this location very friendly people.Thomas J.
Customer did not leave a comment.elizabeth S.
I was scheduled to pick up my trailer at a different location. I arrived to find the store closed. I called UHAUL and was sent to another location.upon arrival, I received a call from the operator of that store as he was not present. He sends me the the Lebanon ST location where the sign says open. But no one was there. The proprietor was out to lunch.. he called me and told me he was 90 minutes away (for lunch?). He arranged for me to take a certain trailer and handle details over the phone, or wait for him to get back (at this point I have already lost 2 hours chasing down a trailer. I took the trailer he suggested. However, I wrenched my back getting it hook up as I had to lift the trailer onto the post myself. Very disappointingBrian S.
The guy checking me out was nice. But did not know how to use the system. Took me almost an hour to check out.Alma J.
Carlos was very helpful and friendly, Great communication .JACQUELIN O.
before business hours and nobody there to help .Instructions by phone only. The prior two drop-offs at Galax were poor.The first drop-off U-Haul neighborhood center at 8638 Carrolton Pike in Galax VA wouldn't take the trailer back and sent me down the road to Horizon equipment rentals to drop off. They would not take the unit back even though my contract said to drop it off at that location. The customer service said the lot was full and I would have to take it back to Mt Airy NC. .I did not receive an email or call to state otherwise. Twenty dollars of gas later and two hours driving around with an empty trailer was poor service and I will not recommend the two U-Haul centers in Galax or Horizon rentals. Very poor service from the two centers and the customer service person who directed me to Mt Airy NCaaron H.
Truck rode rough like a horse and buggy and had no power on take off and going on upgrade gmc had more powerLARRY E.
Customer did not leave a comment.rita C.
Communication before hand instead of being jerked around in middle of trip and quit promising discounts or credits if they not going to happen.Ricky P.
Customer did not leave a comment.David T.