Customer did not leave a comment.Tanner R.
Customer Reviews for Wa Co Land & Associates LLC
(U-Haul Neighborhood Dealer)
Mc Gregor, TX 76657
Services at this Location:
- Mon-Tue: 8:30 am - 5:30 pm
- Wed: Closed
- Thur-Fri: 8:30 am - 5:30 pm
- Sat: 8:30 am - 6 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tae L.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.ERICA M.
I pleased to share, that I was completely satisfied with the overall quality of service.sarai L.
Great customer service.robert B.
Customer did not leave a comment.John N.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.steve K.
The Mc Gregor location was excellent. However, this was not our original pick-up location. Upon arrival of our original location, the truck we reserved was not available. The experience at both Waco, TX locations was poor & unacceptable. After many phone calls to UHAUL, the customer service representative located a new truck that was 18 miles away. It took 3 hours after our original pick-up reservation before we were in a new truck & we were lucky to find one available at all. Why does UHAUL have a reservation system if you arrive & the truck is not there?Robert B.
Customer did not leave a comment.Brian H.
Customer did not leave a comment.Patricia B.
Great manager, fast, efficient, friendly.Brent M.
The best experience with uhaul ive hadAARON G.
Wayne takes care of business, no complaints what so everGreg K.
Customer did not leave a comment.Justin R.
Customer did not leave a comment.Nathan F.
Thank youElain S.
Extremely happy with my experience. Everything was handled professionally and with zero issues.Scott W.
Customer did not leave a comment.KRISTI S.
We had a great experience!! Highly recommend!!!Judy D.
the sales person was very nice and helped to set the price lower, however upon check out U-haul tried to charge me more than what he quoted?Jason R.
Customer did not leave a comment.EDUARDO O.
Customer did not leave a comment.EDUARDO O.
Customer did not leave a comment.TERESA M.
Customer did not leave a comment.JAMES NATHANIEL B.
Customer did not leave a comment.CARLENE C.
Wayne was fantastic! A great addition to the Uhaul family! I wouldn't change a thing. This was probably the best Uhaul experience I've ever had!ERIC C.
Great place. Friendly serviceLONNIE W.
Nothing. All was good!😊DAVID H.
He was very professional and helped us get a trailer. We originally reserved one at Ideal Storage and when we went to pick it up, the lady said that they didn't have any. So I definitely appreciate the kindness shown toward us during this stressful time.KELA C.
Customer did not leave a comment.CLAYTON B.
Wayne was awesome to work with. I've rented Uhauls from other states and other locations and Wayne's is by far the best I have ever worked with. He should have the dealership of the year for Texas.MICHELLE H.
Customer did not leave a comment.Gary M.
Customer did not leave a comment.Vincent M.
Very friendly, knowledgeable , and easy to work with even with a change in order.Jennifer G.
Customer did not leave a comment.Betty K.
Very helpful and simple to work with.Michael H.
Customer did not leave a comment.Hobbs A.
Customer did not leave a comment.RONALD G.
Excellent customer service! Truck was ready when promised! I could not have asked for a better Uhaul experience!Leah P.
Wayne provides A++ customer service! He made sure that we understood everything and he was just a phone call away when we had additional questions.LEAH P.
I am not impressed with UHaul corporate. First, the web site is not user friendly. I wound up renting two (2) trucks because of inadequate confirmation. Second, I never received a promised communication the night before to update me on pick status of my equipment. I finally received my notification at 0800 the day of pick up in another city. Third, on my way to pick up my equipment, I received a phone call letting me know uhaul was canceling my contact because I was an hour late. Sorry business practices. The gentleman in MacGregor was more than helpful and I was able to get moved....DOLEN T.
Customer did not leave a comment.Craig B.
Customer did not leave a comment.damian L.
Wayne was awesome. Great customer service. The folks in Roanoke was awesome as well!Kathryn G.
Wayne was so helpful and professional.JEFFREY B.
Customer did not leave a comment.Luis A.
Customer did not leave a comment.RALPH W.
Excellent service and equipment, no improvement needed.GLENN C.
Customer did not leave a comment.Cameron S.
Customer did not leave a comment.Debra S.
Holy crap use some other rental truck or you can. Was eventually routed to this location after my reservation failed to keep the truck or equipment I ordered. Had to waste a good chunk of my evening driving out of town and then didn't have the hand trucks or packing blankets I needed. What an absolute nightmare.Kevin M.
Customer did not leave a comment.Calvin L.
This was absolutely the best Uhaul experience we have ever had!! Wayne was so helpful and polite everything went perfect. Not only would I highly recommend Wayne and his Uhaul service to anyone I would even recommend that they go out of their way to use him before other you haul dealers. Sincerely the Welch family.RIZZE W.
Best consistent U-Haul service I've experience in nearly 50 years of using U-Haul services. Wayne goes out of his way to insure the equipment is there when I need it and it's clean and ready to go. He calls ahead to make sure when I'm ready to pick up and answers his phone when I call to let him know when I'm returning. Just great customer service.Jeffery B.
Customer did not leave a comment.CYNTHIA T.
Wayne was great!!!MELANIE P.
Customer did not leave a comment.mike N.
THE GUY HAS WENT ABOVE TO BACK ME UP AND HE UNDERSTANDING WHY I HAVE BEEN SO UPSET CAUSE I AND MY SON COULD HAVE BEEN KILLED AND NO ONE IN U-HAUL BUT HIM SO FAR HAS EVEN CARED AT !!!!!!! ALLLLLLL!!!!!!!!Anna M.
Superb customer service; if I could I would give more stars. Wayne is an exceptional gentleman. Surely we will be back when in need.Abner F.
Owner/operator Wayne called me early into the move to make sure all was going well and to check if I needed anything else. The next morning we talked again to Wayne to coordinate the drop off time. The drop off went without any hitches. Access into and out of this Uhaul location is excellent. The experience could not have been better. I highly recommend this location.JEFFERY B.
Overall I think it's a excellent place, honestly its alot faster than if I were to go too Waco, Hewitt or any other place around here. In and out. Love it I'll definitely be backJUAN C.
Wayne, the owner/operator of the site, called me around 8:30 a.m. to see how my trip went and to give me directions to his u-haul location. Drop off went well. Great service. Highly recommend this u-haul location.JEFFERY B.
The google address takes you up the road 0.7 miles past the destination. Otherwise, an easy location.MICHAEL W.
Customer did not leave a comment.Patrick M.
He was a great representativepatricia F.
Customer did not leave a comment.katie R.
Best customer service in waco area!Mitchell H.
Customer did not leave a comment.jeremiah M.
Wayne gave an excellent service!CRYSTAL O.