Customer Reviews for Waxahachie Appliance
(U-Haul Neighborhood Dealer)

18 reviews

3545 N Hwy 77   Waxahachie, TX 75165

(972) 515-2001

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/10/2021: Closed

Services at this Location:

Contact Us

(972) 515-2001

3545 N Hwy 77
Waxahachie, TX 75165

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/10/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing. Customer service was excellent. Pick up and return was very easy, and fast. Highly recommend!

Patrick M. 
Rating:
4.0

Customer did not leave a comment.

VIRGINIA M. 
Rating:
3.0

Customer did not leave a comment.

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

TERRY Z. 
Rating:
5.0

Everything was Great. The Agent was very knowledgeable, helpful and professional.

CHARLES R. 
Rating:
4.0

Truck had some minor damage and inside the box was covered with sand. Truck ran well and got good fuel economy for a big truck.

Tod W. 
Rating:
5.0

Make sure from window is clean

ROBERT S. 
Rating:
1.0

The young woman was unable to print me a receipt and wanted me to go to a different location to check in. Rates are way to high for a set fee.

KERVIN K. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
4.0

Reservation agent informed me that my reservation was at a different location on US 67 in Cedar Hill Tx. Actual location is on US 77 in Waxahachie Tx. Cost me an hour and over 40 miles of driving. She was more interested in what the load rating of my tow hitch was than anything else. Very unprofessional.

WILLIAM D. 
Rating:
5.0

Nothing. It was awesome!

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Professional, fast, and well maintained

JOSHUA E. 
Rating:
5.0

Our original pick up location, Ennis Feed Store, rented out our reservation we made 6 weeks ago and did not have unit available. Panic set in as we had to scramble to find an auto transport for our UTV. We are now buying our own trailer instead of renting frequently. Kudos to Waxahachie Appliance for coming through at the last minute

HOLLY H. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER GLEN L. 
Rating:
5.0

Tried dropping off at the U-Haul location on Hwy 287 in Waxahachie and was told he could not take trailer because he did not have any room. He had plenty of room just did not want to mess with return. Completely rude and unprofessional. Would have a problem ever having to deal with this location again. Went up to the one on Hwy 77 was great!

Daniel M. 
Rating:
2.0

Have more guys there. Your sales rep at the place did not know how to work the uhual to move the ramp up so she had me fighting it over the lip and dropped the fridge on me 3 times was now my best experience

CHRISTOPHER S. 
Rating:
4.0

Can't think of anything. The girl that handled my rental was very knowledgeable and since we were returning it on Easter the convenience of the key drop off was first rate! Great location for us and we'll be back.

RICHARD S. 
No reviews have been submitted for this location.

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