Customer did not leave a comment.Mike S.
Customer Reviews for Wilken Property Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jacob P.
Customer did not leave a comment.Calvin S.
Customer did not leave a comment.Johnathon D.
Everything worked well and the owner was efficient and polite, I'll definitely come back here for future moving eventsGarrett L.
Customer did not leave a comment.Wangue D.
Thank you so much for your service, I appreciated with a long excellently thanks againjose C.
Had I gone alone I would have turned around and left... it was essentially a dirt â€œlotâ€ full of trailer and boats and trucks. Felt like a junk yard. No office. No place to buy additional last minute supplies. Just a man in a truck. He was very nice but the whole thing was a bit odd. Also, and more importantly, the mileage was off by 5 miles as was the gas gauge. I tried to upload a photo to the app as required but kept getting an error message. So I just paid for it. I'm not sure if this is a U-Haul issue or a Dealer issue but I won't be going back.Angi B.
Customer did not leave a comment.Craig B.
Customer did not leave a comment.Miguel S.
Have better maintenance on trailers. Rust Outside, and the interior ,Molding off Drivers sideMitchell C.
Customer service was not provided! The man instructed me to get the cargo myself and did not assist putting the tow latch on my truck. I was forced to do it myself and the cargo didn't have what I needed, so I had to get from another cargo truck. I will never rent from here again. Im appalled and very disappointed.Olga F.
Customer did not leave a comment.Amanda H.
Manager David was very friendly and made sure my equipment was ready to go!Eric H.
The site manager was great. Very helpful.alfred F.
Customer did not leave a comment.melanie E.
Customer did not leave a comment.jarrod E.
Helpful and good customer service.Kelly B.
The gentleman that met us was professional and knowledgeable. He made our rental and our move easier and less stressful. He deserves a big bonus!Machelle F.
Check in and out was very convenientKEN M.
Customer did not leave a comment.Frank Q.
Customer did not leave a comment.Chris T.
Customer did not leave a comment.ROBERT L.
Customer did not leave a comment.STARR V.
I was there to rent a trailer The employees were out on site They had me pull up to a trailer I hooked up to it they came to me did the registration work and away I went I will definitely go back to this location again for any needsRobert G.
It's a dirt road. It rain so it was a mess of water all over.ALVIN L.
Customer did not leave a comment.Kenneth M.
This is not where I requested to drop off, was way out of my way, had no signage, and the uHaul rep wasn't there. Just a locked storage shed. Really bad.Michael C.
Customer did not leave a comment.steve K.
Customer did not leave a comment.dwayn J.
interior swept out excellent customer service otherwiseLaurel R.
Customer did not leave a comment.Lettie M.
The manager which said I could drop the car off after hours, which was nice, but the place looked sketchy and I hope the truck survived the night! Called the manager twice the next morning to make sure everything was in order, but never heard back.David K.
Customer did not leave a comment.Jordan H.
Customer did not leave a comment.Larry W.
Staff was super friendly and got my equipment checked out to me quickly. We were on our way for our move within just a couple of minutes after we reviewed the different details of the contract. Overall, great experience!Sommer M.
Nothing. These guys actually care about customer service. Top notch!Eric W.
This also was not the location that I reserved to return the truck to but was farther away. This location was wholly absurd. I had to park the truck in the middle of a huge puddle/lake because the "worker" there didn't want to get out of his truck. So let me get this straight, I reserved a truck to be picked up and then returned at specific locations and neither ended up being sufficient to Uhaul so I drove significantly out my way both times and then I GET CHARGED FOR 25.2 EXTRA MILES??? ABSURD! I went straight from the pickup to my home then to the delivery spot and then to the drop off and I am getting charged $10.48 for excess mileage BECAUSE OF UHAUL???Travis F.
Awesome, quick service both in and out.Ken B.
Customer did not leave a comment.Gerald E.
Only if it was convenient to them, the location is filled with pot holes and standing water. the roads need to be gradedJason K.
No one to assist. Dirt roads.Rusk M.
Customer did not leave a comment.Jason S.
Guy was very niceLewis C.
Customer did not leave a comment.Javan W.
Customer did not leave a comment.Lisa M.
Customer did not leave a comment.Torin K.
Customer did not leave a comment.Madeline Crane P.
Was quick in and out both picking up and dropping off. Much faster service than bigger uhaul stores.Paul L.
This location only had online documents. Connectivity and functionality were very spotty. The representative was very friendly, but even though I had checked in online the day before, it still took me nearly an hour to clear the online connectivity problems.Thomas S.
Customer did not leave a comment.JAMES L.
Customer did not leave a comment.John F.
Customer did not leave a comment.Jacob G.
Customer did not leave a comment.Tiffany U.
The ratchets on the car dolly were so rusty it took almost an hour to secure the car tiresjoanne L.
So amazing! The gentleman was so sweet and helpful with setting up the trailer and answering any questions I needed! Will definitely tell my friends about Wilkins!Elizabeth L.
Sure was weird. There was no one there when I arrived but they gave me directions over the phone and were there soon after I found my trailer.Ron Y.
Customer did not leave a comment.Mark S.
equiptment was not functioning properlyjoyce H.
Company is just getting started. Equipment scattered throughout storage yard. Recommend drop off at gate instead of hauling to location in yard.Edward R.
Customer did not leave a comment.Jennifer A.
Customer did not leave a comment.Dawn C.
For the dropping off process on the app to allow you to drop off early as an option onlineChristian G.
Customer did not leave a comment.Jeanine S.
Customer did not leave a comment.Walter R.
Customer did not leave a comment.john Z.
It a big area that almost seems like a junk yard.John W.
Was great timely responseTeresa C.
Even though we arrived a few minutes early, the truck and supplies were ready to go. Took a few minutes to do the legal stuff and off we went. I need a u-haul in six months and will definitely go back here.Teresa D.
Great serviceRuben R.
Very nice people.Guy C.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.Steven P. O.
The location where I was supposed to drop off at did not have room for the trailer neither did another location close to my house. We were thankful the 3rd place would except the trailer. The whole ordeal was very frustrating !John Y.
Customer did not leave a comment.Milena A.
Customer did not leave a comment.Thomas Alan B.
Not much. Maybe just paving the lot . It's expensive to do. But that's it. Everyone was very friendly and helpful. ThanksGeorge B.
Fast in and outRafael R.
Very helpful staff, quick to respond to phone calls, provided everything needed.jesse B.
Customer did not leave a comment.christopher M.
The gentleman that helped me was professional and polite. He made the transaction very easy.Carolyn B.
The U-Haul representative was early and waiting for me when I got there (a big plus in my personal opinion) and was extremely helpful in helping me select the best options for my move. He was polite and respectful, I was very happy with the service.Peter L.
Another perfect rental. Thanks guys! I will need a trailer again soon.Charles C.
Customer did not leave a comment.Conny K.
Owner was a great guyHakeem L.
Customer did not leave a comment.karen H.
Absolutely perfect. Super easy.Charles C.
Eric was our contact and was very responsive. I had to call a couple of times because I needed the truck longer than expected, and he answered every call and was very helpful! I will go back to them for sure and would also highly recommend this to all of my friends who have college kids needing to move!! Excellent experience!jennifer R.
Dropped off at 1960 Slavia Rd OviedoJeff J.
Customer did not leave a comment.Luis M.
Online booking business address is misleading. Reserved a 10 foot truck and appliance dolly. It was not mentioned that 10 foot trucks do not have ramps. Required re-booking reservation at the dirt storage lot location via tablet with agent unfamiliar with process. The four hour window requested was shortened to three because of lot closing time.Albert H.
Customer did not leave a comment.Robert A.
Customer did not leave a comment.Richard R.
Customer did not leave a comment.LOU C.
No one was at the location for drop off. Another customer was there to pick up the same trailer I was dropping off. He had just called to get assistance so we drove to a different location where we were taken care ofStephen R.
Customer did not leave a comment.Kameron T.
David was very helpful.CATHLEEN H.