Customer Reviews for Winger Trailer Sales
(U-Haul Neighborhood Dealer)

451 reviews

4363 Lee Hwy   Troutville, VA 24175

(540) 591-3699

Location Hours

  • Mon-Tue: 9 am - 5:30 pm
  • Wed-Thur: 10 am - 5:30 pm
  • Fri: 9 am - 5:30 pm
  • Sat: 8 am - 3 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(540) 591-3699

4363 Lee Hwy
Troutville, VA 24175

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5:30 pm
  • Wed-Thur: 10 am - 5:30 pm
  • Fri: 9 am - 5:30 pm
  • Sat: 8 am - 3 pm
  • Sun: 12 pm - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

frank B. 
Rating:
5.0

Everything was great

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Sherman P. 
Rating:
5.0

Friendly staff at drop off location.

Jacqueline W. 
Rating:
5.0

The people were very easy and pleasant to deal with

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Cesar W. 
Rating:
5.0

Thank you so much.

YVONNE J. 
Rating:
5.0

The Winger team is 100% professional. They go out of their way to make sure that the customer is taken care of as if we were part of their family. I will always use them and will tell all of my friends to do the same.

David R. 
Rating:
5.0

Customer did not leave a comment.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Customer did not leave a comment.

Marissa R. 
Rating:
5.0

Awesome local owner- operator.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

They are very helpful and friendly. Easily the best rental experience I've had.

Nick C. 
Rating:
3.0

It was closed, left the truck there.

Guillermo A. 
Rating:
5.0

Enjoyed something close to home without going to Roanoke

Ashley W. 
Rating:
5.0

Great Experience!

John S. 
Rating:
4.0

Customer did not leave a comment.

KJ R. 
Rating:
5.0

Customer did not leave a comment.

KELLYMCHONE S. 
Rating:
5.0

Needs better internet service....Had a horrible time checking in with the website, didn't check back in until I got home as couldn't get service

Kelly S. 
Rating:
5.0

Nothing! It was great friendly service which is unusual these days! Great family that runs this operation. Will use them again and tell others!

Beth S. 
Rating:
5.0

The folks at Wingers are always great! Wish more of your locations treated customers they way Wingers does.

CHRIS D. 
Rating:
5.0

They were great, little improvements

Simone M. 
Rating:
5.0

Really friendly helpful people. They gave me the best overview of the truck including tips for improving gas mileage and advice on always setting the parking break, what kind of gas to use etc. I've rented quite a few trucks and never had such great service.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

Ralph H. 
Rating:
5.0

Very helpful and friendly

APRIL H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS O. 
Rating:
5.0

Excellent tutorial on our 26' truck prior to leaving the facility. Dale took the time to explain EVERYTHING and our long move went very smooth, thanks to his thoroughness!

Susan F. 
Rating:
5.0

Customer did not leave a comment.

Joe K. 
Rating:
5.0

I did a night drop but the website was easy and smooth to drop off after hours!

Alexander M. 
Rating:
5.0

I did a night drop off but the website was smooth and easy to understand

Alexander M. 
Rating:
5.0

Everything was excellent. From the moment I scheduled my truck online to the moment I turned it back in using the app.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

marley L. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Very helpful and friendly staff! Would recommend this location to anyone! Thank you!

Carol C. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

This was a very quick and easy transaction! We have used Winger's for numerous UHaul rentals over the years and will definitely use again when needed!!

Antonio M. 
Rating:
5.0

Nothing, everything was perfect

Christie W. 
Rating:
5.0

Customer did not leave a comment.

Heather A. 
Rating:
5.0

I have used Daryl and his wife three times in the past year. They have always been very professional, but also, very friendly. I left a bag with pillows in it on the truck by accident. They called me early the next morning to let me know they had it safe and secure to put back on my couch. I would recommend them 100% of the time.

Donald T. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Don't change a thing!

Laurie D. 
Rating:
3.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Go to location. Great customer service!!

Robin M. 
Rating:
5.0

The owners of this location were both very professional and incredibly friendly/engaging. Thank you!

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Patricia D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Kimberly L. 
Rating:
5.0

Customer did not leave a comment.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

Dean H. 
Rating:
5.0

Great family, lots of goodwill, good advice, vast awareness, friendly neighborly locale.

Liza F. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Everything was great, I'm going out of my way to use this locations services next time!

Chris G. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Super friendly folks. They had exactly what I needed and I will never go anywhere else again.

DANIELSCOTT G. 
Rating:
5.0

Very friendly and professional family-owned operation. I will definitely use them again, and of course I would recommend them for others.

Jim S. 
Rating:
5.0

This location was OUTSTANDING! Professional, courteous and congenial. Thorough walk-through of truck usage and walk-around of vehicle! I highly recommend!!

Dwight W. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
5.0

Customer did not leave a comment.

JESSICA W. 
Rating:
5.0

Service was great, and staff was very helpful!

Tristan H. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

The staff was very helpful when picking up and dropping off my rental.

Jordan D. 
Rating:
5.0

Very easy process!! We have rented uhaul's from different location before but this one was very efficient and the staff was super nice

Michelle W. 
Rating:
5.0

Very friendly. We'll organized. Professional.

JOSEPHHENRY W. 
Rating:
5.0

Excellent customer service.

John A. 
Rating:
5.0

Family owned operation and they are all amazing. They did everything possible to make sure my move was a success.

Karen L. 
Rating:
5.0

The staff were very friendly and helpful. I had first tried to use the mobile check-in and found it to take longer than just going inside.

Carol M. 
Rating:
5.0

Outstanding customer service! Darryl was able to locate a car transporter for me after the one I had reserved was damaged by another customer. He did a great job explaining everything and making sure I had a safe trip. Will definitely do business with him again!

STEFANGREGORY M. 
Rating:
5.0

Customer did not leave a comment.

DONALD T. 
Rating:
3.0

Very nice to work with and will recommend to friends

MICHELE G. 
Rating:
5.0

Customer did not leave a comment.

CATHY J. 
Rating:
5.0

Customer did not leave a comment.

MOUDA M. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHHENRY W. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

very nice location. They were very accomadating

carol D. 
Rating:
3.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

I have rented several times from Uhaul over the years and this location was by far the best experience I've had with renting. Excellent service and customer advice, I wouldn't consider renting anywhere else locally.

RODERICKBLAIR S. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUEJORGE W. 
Rating:
5.0

Location was AWESOME!! Very knowledgeable, polite and professional!!

Angela I. 
Rating:
5.0

They were very customer oriented and gave a detailed description of the error made in Christiansburg

PAULJUNIOR S. 
Rating:
5.0

Excellent and friendly service

Logistics Courie C. 
Rating:
5.0

Staff was very helpful with uhaul and local info

Andrew R. 
Rating:
5.0

There were potato chips all over the cab floor. The truck was returned after business hours and on an empty tank, which was fine, but a quick vacuum to the cab in the morning should have been expected. For all returns, for that matter. Just showed that the truck hadn't been inspected, which didn't give me a great feeling driving off the lot.

Heather G. 
Rating:
5.0

Customer did not leave a comment.

Gerrit H. 
Rating:
4.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
3.0

When they do the billing for credit card make sure it's not the address of where you are going to because credit/debit card will decline

KATINA B. 
Rating:
4.0

The vehicle was left open prior to my arrival in pouring rain so we had to dry it out to even use it. Your locations need to SERVICE your vehicles properly. I rented a truck ten days prior that barely got me to my destination due to transmission issues and at the end of this rental I also started have transmission issues as the vehicle didn't want to go in reverse.

Tina B. 
Rating:
5.0

Top notch customer service. Went above and beyond what I ever would have expected. 10/10 would recommend to anyone needing a uhaul.

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

WARREN S. 
Rating:
5.0

You guys were awesome and worked with me on a daily basis while my van was down. Thank you so much

Debra T. 
Rating:
3.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

denise W. 
Rating:
5.0

Customer did not leave a comment.

ETHANANTHONY S. 
Rating:
5.0

Great people

Regeana S. 
Rating:
5.0

Customer did not leave a comment.

ARNOLDDALE H. 
Rating:
5.0

Friendly and quick service, no hassle. Best Uhaul experience ever!

ALEX V. 
No reviews have been submitted for this location.

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