Customer Reviews for Wirtco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wirtco

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Larry W. on

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Have the drop off location designated the day uhaul is picked up don't have the customer trying to find one on their own and then charging the customer late fees cause uhaul picked a location 50 miles away instead of one 21 miles

lisa t. on

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The lady was super nice and explained everything!

Jon W. on

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Roger Y. on

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paul m. on

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Shawn H. on

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We had no help hooking up trailer door flew open after we pulled out and the right turn light was not working

eric g. on

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Shirley C. on

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The field guy canceled my reservation and didn’t tell anyone. Then after loading and getting ready to leave at night the trip had to be delayed due to the wiring for the trailer to the truck was missing..

CRISTEN W. on

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terri g. on

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Aaron S. on

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Make sure truck is quality.

ROBBY J. on

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I drove 8 hours to be there on time when they opened at 9am and they opened 20 min late. Uhaul cancelled my rental 4 hrs before my pick up forcing me to scramble and find a smaller truck at another company. Do not use unless they are your last hope

brice t. on

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Paul L. on

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26’ truck was dirty and reeked of body odors inside, windshield very dirty

john h. on

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Cost 200$ first of all and only cost 90$ the first time, it was full of mud and dirt, one of the tracks were of of the wall,i had to secure them, the lights didnt work,got pulled over, and had to repair some lightingnon side of the road, thank god i was hauling tool boxes to arkansas or i would have be shit out of luck, worst uhaul experiance ever!!!!

Alisa R. on

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Employee wasn't there when I came to pick up trailer..arrived 20 min. late, even after they reminded me of pickup time via text a few hours earlier. When I asked if someone could help me know how to hook up trailer, she said no..they don't touch the trailers. Then told me I just pick it up and put it on hitch and tighten knob. She said there would be instructions on printout..but printer didn't work..so she said she'd email me the instructions ( to my dead phone). I couldn't for the life of me pick up the trailer (48 yr old woman alone). So after nearly pulling my back out, I asked if they had a jack or something. We'll yes-right behind her...so she gave it to me and I went out and figured it out as best I could. I asked if she'd check to see if it looked right..she made sure knob was tight and said yes. When I dropped it off, I hadn't hooked up one of the three chains..but luckily I hooked up the brake one he said. I was late to get my son from work and dripping sweat. No incident. But I will never go to Wirtco again. They shouldn't be renting Uhaul trailers.

William Y. on

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Steven S. on

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Unattended drop off, no complaints.

holly c. on

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the mirrors on the 26 ft truck are so loose that they vibrate so badly you can't see what's in them. and at night it's just lights bouncing up and down, you can't make any distinction. I asked for a specific truck that had cruise control bc I was going over 500 miles. didn't get it. and the furniture dollies I ordered werent' with it, had to get them at a separate location. seems like someone could get it all together for you

jennifer j. on

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Noe M. on

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Beck K. on

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BILL R. on

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DILLON B. on

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rupert B. on

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When someone reserves a UHaul for 1 PM, the building should be unlocked. when i knocked on the door, the lady wouldn't even look at me. I then called and thankfully she answered.. she informed me they closed @ 12, i told her we had reserved a truck for one pm and she finally let us in. secondly, I had to drive to canyon to pick up the truck, no big deal, my fault should have reserved earlier. but when i asked if i could return the truck to a uhaul in Amarillo i was told that was fine and no problem that i could drop it off at any uhaul. when i went to turn the truck in i was informed if i didn't take it back to canyon id be charged double. not a big problem but a bit of an inconvenience as i would have left earlier thankfully i was able to get it back in time.

Carol L. on

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Dorothy D. on

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They went above and beyond to make sure we had this truck for deployment to Houston/Rockport after hours!!!

Bill K. on

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Susan is awesome, very good employee

JOSE S. on

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Very pleasant and courteous staff.

Halee E. on

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Customer did not leave a comment.

Lori A. on

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Customer did not leave a comment.