Customer Reviews for Woodys Trailer World Ltd
(U-Haul Neighborhood Dealer)

44 reviews

1520 Arthur St W   Thunder Bay, ON P7K1A5

(807) 475-5472

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(807) 475-5472

1520 Arthur St W
Thunder Bay, ON P7K1A5

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just very satisfactory service . No need for improvement. 😃

Anne D. 
Rating:
1.0

The location would be excellent if the trailer was in good shape. Equipment needs to be maintained. Hitch did not work properly, one of the tires was bald and water poured into the trailer when it rained.

Jody H. 
Rating:
5.0

Customer did not leave a comment.

Syed A. 
Rating:
5.0

Excellent customer service and the utility trailer was perfect! Will definitely use your service and equipment again! Thank you!

michelle H. 
Rating:
4.0

Customer did not leave a comment.

VANESSAH M. 
Rating:
3.0

Customer did not leave a comment.

Monika K. 
Rating:
5.0

Great experience, friendly staff at both ends of the journey

Darryl S. 
Rating:
3.0

Taking a reservation and then a day or two before telling me that you don't have a truck afterall is something that has caused me great stress and difficulty. Thank goodness I got something from Woody's; a 4 hour drive away from where I was promised.

karen B. 
Rating:
4.0

Customer did not leave a comment.

Roland P. 
Rating:
1.0

The staff had told me I had until the 3rd of the month and will not owe anything else, so we kept it the extra couple days trying to return on the 30, like we were supposed to but the girl at the front insisted we keep it until our scheduled return, to have another $90 charge when we dropped it off. The staff was rude and very unhelpful. In my mind the fee should've been waived as it was her fault it was not back the schedules return date.

Taylor A. 
Rating:
3.0

Customer did not leave a comment.

SHARON ELIZABETH H. 
Rating:
4.0

Great service

LEONADAWN K. 
Rating:
3.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

This company, will be one of the only reasons uhaul stays in business. Uhaul failed me...miserably that day. Had a customer arrange to switch trucks on the weekend before I arrived. Woods guys didn't even know it was broken. Went to check it in and then back out to me and couldn't get it started. Then I had to wait several hours while the woods guy did uhauls leg work to find me another truck. This location was the 6th location offered to me and the only one offered that had what I rented minimally a month in advance. Do better uhaul. I'm tired of your lack of caring. If this crap keeps up I doubt wood's would stay as a dealer....because dealing with you is insane.

Krystal T. 
Rating:
3.0

The truck was in poor condition, oil light was on, no ac, and the list goes on and on

Tomasz J. 
Rating:
5.0

Customer did not leave a comment.

cheryl K. 
Rating:
3.0

Customer did not leave a comment.

Kelly D. 
Rating:
4.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

They shud help check the brake lights.

Terry K. 
Rating:
3.0

really disorganized - first said owed another $500, then $129 then nothing and then get an extra bill!!!!! It looks like your training program is nonexistent.

William H. 
Rating:
3.0

Customer did not leave a comment.

Noreen W. 
Rating:
5.0

Make sure trailer doesn't leak and is clean

Corey M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA J. 
Rating:
3.0

I have always been under the impression that the gas tank be filled. I received just over half a tank. The light switch was not attached to the panel and this made it difficult to use the lights.

Stephani K. 
Rating:
3.0

Customer did not leave a comment.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

Darrell F. 
Rating:
3.0

Customer did not leave a comment.

PERRYJ L. 
Rating:
5.0

Your app for in-putting the mileage is not user friendly. Took a while to realize one needs to slide the blue bar back to the left to enter the individual mileage numbers. All other app request were fine.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

Walter M. 
Rating:
5.0

Customer did not leave a comment.

Rogerick N. 
Rating:
5.0

Customer did not leave a comment.

cody T. 
Rating:
4.0

When I dropped it off I was asked to return later when the person responsible was there. However, because that was inconvenient I left it there

Jack D. 
Rating:
5.0

Customer did not leave a comment.

Kelly J. 
Rating:
5.0

Customer did not leave a comment.

Kelly J. 
Rating:
3.0

I may have just got these guys at a busy time, however they were not as pleasant or helpful as I usually get from a Uhaul dealer. The service was adequate.

WILFREDA D. 
Rating:
5.0

Customer did not leave a comment.

RAYMONDRONALD E. 
Rating:
4.0

Customer did not leave a comment.

Linda U. 
Rating:
4.0

Being shown the truck and discussing any issues that might have existed prior would have been nice. The gentleman helping us was nice though.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM EDWARD O. 
Rating:
5.0

I was so thankful for Cam's assistance. He went over and above to help me. For sure recommend this location to my friends and family. Thanks Uhaul :)

MARIEL R. 
Rating:
3.0

Customer did not leave a comment.

mary-anne C. 
Rating:
5.0

Excellent, quick, easy return location

Christine V. 
Rating:
1.0

Customer did not leave a comment.

Bill W. 
Rating:
2.0

The Illinois g information was lacking more information. I realize it was their first time setting up but after a week you think they would be more organized.

Gary P. 
No reviews have been submitted for this location.

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