The self check in needs to improve as your records showed that I was 2.4 miles from check in spot when actually I was in the correct place.Randall F.
Customer Reviews for Worlds Greatest Portable Building
(U-Haul Neighborhood Dealer)
Jacksonville, TX 75766
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/1/2021 - 5/2/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So easy to work with. Really liked the people.JAMES M.
Customer did not leave a comment.PHILIP P.
Customer did not leave a comment.FREDERICK G.
Customer did not leave a comment.DENNIS S.
Customer did not leave a comment.MANUEL S.
seemed like the employee was lost and had no order. I had to hook up tow dolly, go back to yard for a extended connector for the lights that was missing from equipment and take a pic and send to her phone of chain hook up. never got the contract to print so I gave up and left and brought back the dolly 3 hours later. The employee was very young and seemed to cater to a young man that came in after I did. I will find another rental place in the future. I was a mobile u haul repairman in the 90s myself, in Springdale AR. and this was poor service.TONY T.
Customer did not leave a comment.Jimmy A.
Customer did not leave a comment.shane C.
Customer did not leave a comment.JONATHAN W.
I used the 24/7 key drop box at the JACKSONVILLE, TX location. Quick and easy.GARY F.
Customer did not leave a comment.JOHN G.
Owner was amazing at check out. Very quick process. Very pleased overall.Shane S.
Upon return this location was closed. The app didn't work so I had to call the 1-800 number to ensure return was documented and dropped my contract in the drop box. I returned the trailer on a Saturday after 1700 which was actually a day early. On Monday I received a late fee charge of $22 which was incorrect. I returned to the location and the owner/manager was very helpful, apologetic, and professional in resolving the issue. I received a refund 4 days later.David M.
It said they were open, I pulled up to the location and no one was there and they didn't answer the phone to the numbers they had out there to call.leoncio R.
Super friendly staff!Anthony W.
Customer did not leave a comment.MARY G.
Customer did not leave a comment.Emil S.
Customer did not leave a comment.Billy P.
Melissa went above and beyond to help me make decisions about my rental. I will only go back there if I need a rental.kara B.
I couldn't find this location!! And no one answered the phone. Phone goes to voicemail and voicemail box is full. I ended up dropping off The truck at a different location.Mark D.