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Michael S.
Customer Reviews for Yemassee Junction Indoor Flea Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
5 flowers st. was fine, they were nice and helpful, HOWEVER my reservation was for the location at J&b in ridgeland SC. Ridgeland did not have my trailer ready, they did not call. I even tried to call them prior to driving 45 min to that location but the number in the address did not work nor did any numbers online. When I showed up the place was very run down and creepy. There were over 20 stray cats running around and it smelled like rotten piss. The lady there told me the trailer was not available. I asked her why no one called me and she said the phone has not worked for over four years!!!! You need to check on your franchises, this is unacceptable
JOHN P.Jennifer has Great customer service skills..
TRACY L.When you call me back and say everything is fine and you will check me in you should do it.
John W.Making sure covers & tie downs are on the truck
Nikita O.Need easier parking when returning
JAMES A.Ms Jennifer was VERY helpful and was VERY friendly!!!
Lakeshia H.You all changed the drop off location to 41 miles from where I live. When I got there they refused to accept and I had to drive an additional 10 miles to a location that would accept. Have to drive 100 miles round trip and passing several locations to drop off is unacceptable . if you have too many trailer=s down here it should be your job to relocate them, not mine
John B.After I rented a trailer and had to go to my new address which was an hour and 30 minutes away uhaul reservations sent me a text changing my drop off location. There were other uhaul drop off sites in the town I moved to but then had to drive 35 minutes to another town just to drop off. I have had back surgeries and there was no staff to help lift the trailer off the hitch, it was very heavy. Terrible experience all the way around, will never use uhaul again.
JEFFREY W.Said there was not enough room for the rental and made us drive to another location over 30 minutes away. Not helpful at all
JEAN W.Terrible location! Almost got hit by a semi. Further away from where we live. No assistance from any staff on site. A note on the door to call, but no answer after multiple calls.
Shannon S.Please make sure the assigned drop off location has space so customers don't have to call and have the approved drop off changed
REBECCA S.