Customer Reviews for Your Extra Attic Suwanee LLC
(U-Haul Neighborhood Dealer)

3,288 reviews

130 Peachtree Industrial Blvd NE   Sugar Hill, GA 30518
(Sugar Hill)

(678) 482-8117

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(678) 482-8117

130 Peachtree Industrial Blvd NE
Sugar Hill, GA 30518
(Sugar Hill)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Glenn, Penny, and Paul…amazing service. We are grateful to have met and connected. God bless you all in your new ventures. Keep your heads up and watch Him work it all out in your favor.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Great folks!

Scott B. 
Rating:
5.0

I have been using this same U-Haul location for the last 15 years. I have been more impressed in the last 4 years with the staff and their helpfulness at the Your Extra Attic location. They always go above and beyond when helping me either find the right size truck or even with the correct trailer for hauling a motorcycle. This current husband and wife team are the reason that I keep coming back to the same location for all my U-Haul needs. Keep them happy, because they do an awesome job for your brand.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Tina Turner said it first. “Simply the best.”

ERIC P. 
Rating:
5.0

Great place to rent uhaul equipment

Tomas S. 
Rating:
5.0

Booking a pickup truck for a few hours was very easy. The staff was very knowledgeable and pleasant. The truck was clean and just what I needed. I compared prices at several other truck rental facilities and this was the best deal I found. Very pleased!

Don N. 
Rating:
5.0

Customer did not leave a comment.

ERIC P. 
Rating:
5.0

Excellent people, excellent service.

ERIC P. 
Rating:
5.0

Customer did not leave a comment.

Gwen M. 
Rating:
5.0

Just perfect and staffs are very polite

Woo K. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS H. 
Rating:
5.0

Absolutely the best rental experience I have ever had.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Yang W. 
Rating:
4.0

Customer did not leave a comment.

KYLE G. 
Rating:
5.0

Customer did not leave a comment.

ERIC P. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

ERIC P. 
Rating:
5.0

This could be a long message, but I'll sum it up using two words…great experience.

ERIC P. 
Rating:
5.0

Customer did not leave a comment.

Ellis B. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Chulkyu K. 
Rating:
5.0

Customer did not leave a comment.

Viktor B. 
Rating:
4.0

Customer did not leave a comment.

Jay P. 
Rating:
5.0

Although this location was awesome, unfortunately my Experience with uhaul was less than acceptable. I don't plan on using them again. Thanks

Elise J. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Penny and Glenn were awesome! Would definitely rent form them again.

Jasmine N. 
Rating:
5.0

Customer did not leave a comment.

BRUCE C. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Cheryl J. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY L. 
Rating:
5.0

The most consistent group of people I've ever worked with come from this location.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

I did not catch the name of the two people at the front desk when I picked up the truck, or returned it, (Same people) but they were both great! One of the best rental experiences ever for me and my family.

Robert D. 
Rating:
5.0

Glenn Penny Ashley and Paul…#1 in my book

Eric P. 
Rating:
5.0

Friendly. Most efficient process I've ever experienced when renting a vehicle of any kind.

Montgomery B. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Great service. Thanks.

Alfredo M. 
Rating:
5.0

best Uhaul location I've been too. I'd definitely recommend.

Hector R. 
Rating:
5.0

Customer did not leave a comment.

Zahra B. 
Rating:
5.0

Glenn, Penny, Paul, and Ashley are all amazing.

ERIC P. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Penny and Glenn were great! I had trouble with the U-Haul site, but they were able to get me exactly what I needed for the two days we were moving from one office to another. HIGHLY recommended.

steven S. 
Rating:
5.0

Dog hair in cab area.

KYLE G. 
Rating:
5.0

Check em out, the very best, without a doubt

Eric P. 
Rating:
5.0

Best of the best

Eric P. 
Rating:
5.0

Paul is a God-sent person with a lot of knowledge. Thank you all for the excellent service provided here.

Eric P. 
Rating:
5.0

Na

Miriam P. 
Rating:
5.0

The location where I dropped off the truck should have drop off box for night service so a customer doesn't have to come the next in a day time to return the truck. That was an inconvenience. I hope that most of your locations can have a drop box key and a place to leave the truck.

MAURICE O. 
Rating:
4.0

Customer did not leave a comment.

Jorge M. 
Rating:
5.0

Couldn't be happier with the u-haul rental.

Douglas F. 
Rating:
5.0

A good, clean truck, and a staff that is fast, friendly and courteous! Great job!

Michael E. 
Rating:
3.0

I have rented 6 U Haul trucks since June 2021 but will not do so again. We had reserved a truck at the U Haul where we had a storage unit but our reservation was changed at the last minute requiring a 45 minute drive to get the truck. We were notified by a text not even a phone call. Not happy!

Coral T. 
Rating:
4.0

Stop adding a fuel charge when I know I replaced the fuel, its only 5 bucks but that is BS

Henry B. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Dropped off after hours. Quick check in considering they were closed and got it before next business day. Great job

Brett F. 
Rating:
5.0

Perfect experience

MICHAEL G. 
Rating:
5.0

Excellent location and effort....

Robert G. 
Rating:
4.0

Someone needs to check the functions/controls of the vehicle. There were bug splats on the windshield and a thick haze on the interior windshield. When I took it home to clean it myself… the windshield washer fluid was empty. The automatic driver's side mirror didn't operate left to right, only up and down. Overall, everything else was pretty good.

ALEXANDER W. 
Rating:
5.0

Customer did not leave a comment.

MALAK H. 
Rating:
3.0

I was driving form suwanee to Dallas Georgia with no ac at all .the ac didn't work

EL HADJI K. 
Rating:
5.0

Where is the love? Right here at Your Extra Attic Suwanee- Sugar Hill

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Penny and Glenn took renting a Uhaul to a whole new level. Professional, courteous and real easy process from start to finish. I certainly would recommend Penny and Glenn to anyone!!

RAFAEL A. 
Rating:
5.0

I indicated I would be driving van approximately 35 miles on my reservation, but when I picked up unit they put me down for 70. I did not drive anywhere near 70 miles so don't want to be charged for extra miles.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

malak H. 
Rating:
5.0

Top notch people found here. The people here REALLY set the tone for others to have a great day. So the five star highest ratings goes to Glenn, Penny, and Paul.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Marlon E. 
Rating:
5.0

The only thing is i checked in the u-haul back at this location and spent over an hour trying to return on-line and never could get it to work and was charged $50.00 because of u-haul's internet issues. I don't believe that is fair and would keep me from renting again

Rodney T. 
Rating:
5.0

Outstanding, all the way around!!!

Vyatcheslav B. 
Rating:
5.0

Customer did not leave a comment.

RAJUL P. 
Rating:
5.0

Staff was so helpful and friendly!

Renay G. 
Rating:
5.0

Very quick and easy pick-up process. Professional and friendly service!

MAGALY P. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

My original pick up location was at EBC Pro Services on Parkside Walk Ln, Lawrenceville, GA. I highly recommend that this business be removed from your list of providers, because I arrived on time for my pickup to find no one there, doors locked and voice mailbox full. After 15 minutes on the phone with UHaul, the local area manager located a truck at the final location for me. EBC Pro cost me almost an hour of value time at very beginning of my move. The personnel at Your Extra Attic-Suwanee were wonderful and I would highly recommend them.

Alvin D. 
Rating:
4.0

The AC was not blowing on a day with temperature in the 90s.

Sandy D. 
Rating:
5.0

Customer did not leave a comment.

Awet T. 
Rating:
5.0

The location and people were great. The self check in was absolutely awful. It took me 35 minutes to pick up my truck and 25 to drop it off. Completely unacceptable. I will not be using UHaul again.

Micah L. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Simply the best time after time every step I take even when doves cry.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Danielle M. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Excellent service by Glenn Penny Paul and Ashley

Eric P. 
Rating:
5.0

Your Extra Attic in Suwanee, Ga is the best. Very clean, very good service, I will continue to use them for my UHaul rental needs

Robert C. 
Rating:
5.0

Answer all the questions and calls thanks

Navneet V. 
Rating:
5.0

I love how the sign out front is so well thought out by this excellent group of people working here at Your Extra Attic.

Eric P. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Customer did not leave a comment.

JARED B. 
Rating:
5.0

Air conditioner didn't work

JOEL O. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

I had questions about the bill....whether we would be charged for an extra day because we were a few minutes past 24 hours. The agent was helping other people and told me to just drop off my key...so I didn't ask...especially because everyone was wearing masks and keeping a distance. I wish I had an easier opportunity to talk to him when returning key. Like I wish he had asked do you have any questions? How was the rental? But its partly my fault for not insisting that I would wait to talk to him.

Anne I. 
No reviews have been submitted for this location.

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