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Orrin L.
Customer Reviews for Z3 Professional Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Requested mobile pick up but keys were kept inside not available in lockbox.The dealer wasn't there and had to contact another vendor who shared space to reach dealer. Dealer informed me that my scheduled pick up was changed to 3:00 pm but I had checked in with my phone clearly indicating 11:30. Had to wait approximately 2 1/2 hours for dealer to arrive to get keys. What the purpose of mobile pick up? This was the fifth time I used Uhaul and had major problems with 3 of the rentals. Definitely will not use this dealer again if necessary.
TRENCY D.This location was in the hood. In a dark ally with no lights and no proper drop off box for the keys.
Rashan H.