These people did a wonderful job. I got screwed over 2 days before I needed to move by a budget distributor event though I reserved a truck a month prior. I was really stressed about the moving truck portion, but these people removed the stress in an instant
COLE C
Batavia Parcel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, IL 60510
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great Service
Keith RThis staff was unusually friendly. Drop off too 5 minutes
Kray KThis location is a complete and total rip off completely unsatisfied. I would literally go to any other U-Haul than this location. If I could give negative stars I would! THEY CHARGE DECEPTIVE CHARGES STATING THAT THE TRUCK WAS DIRTY WHEN IT WAS IN FACT BROUGHT BACK CLEAN. OWNER WAS UPSET BECAUSE I DIDN’T PUT A BUNCH OF MILES ON THE TRUCK SO THEY HAD TO CHARGE ME FOR SOMETHING. VERY DISHONEST BUSINESS!
Jared MThe last minute pickup and drop off change (and the confusion caused) was handled poorly by Uhaul customer service (the location staff was fine) but the UHaul service was rude and difficult. Also my pickup was changed to a 4 hour rental even though that UHaul mistake was supposedly resolved by the rude service woman on Friday the 23rd... of course she DID NOT correct this and I had to deal with that mistake as well at pickup causing even more delays... in general if I was not in such a bad spot last minute, I would have walked out and gone to another company for my rental. I will be sharing my awful experience with family and friends urging them to go elsewhere.
Brian S