They were helpful and efficient.
Heather B
Add A Space Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berrien Springs, MI 49103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I made my reservation for my truck 7 weeks prior to when I needed it. Did the online check in only to be called at 545 pm the night before my move to be told they didn’t have a truck for me and supposedly they only had one farther up in Michigan which threw everything behind schedule. Also I was told online that pickup was for 830 am only to be told nope not till 9 am. Then the instructions for return were to be dropped off at 9 am only to get there and find it didn’t open till 10am. The amount of miss information was mind blowing. I also had reached out to try and return it the same day and was asked to text and not call which I did and was ignored that night but they called me at 640 am on Monday. I didn’t answer it because it was the time to return early had passed. I was very disappointed in me whole experience
Jodi EThe service at this location was Wonderful
Gregory BQuick and easy drop off
Haley TThere were a bunch of hidden fees. I paid $143 when I first picked the U haul up and was told if I didn’t fill the fuel up I’d be charged $30. I didn’t have time to top the fuel up on my way to work, but the gas when I picked the u haul up was at 3 quarters of a tank. When I returned it it was just under half. I was told I went 70 miles over the limit I was allowed which doesn’t make sense, I moved an hour away and even added extra miles when I rented it to ensure I wasn’t going over any extra miles. I was charged a second charge of $235 for a total of $378. When I called to inquire why I was charged so much no one had a direct answer and I got a lot of “ummm well” type of answers. Don’t rent from here if you can avoid it.
Rebecca B