Make sure the maintenance light and tire light isn’t on and corrected for the next customer
Lew F
Education Facility Management LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cherry Hill, NJ 08003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkRob is great! The process to rent was smooth and easy. The drop off was also smooth and easy. I’d highly recommend this service to anyone!
Jennifer FSend an earlier confirmation that the vehicle will be ready. My email and phone call to the locaiton both went unanswered.
Neil SEverything - the location, the on-site help, and the vehicle itself were top notch.
Stuart GOverall, both the self-check-in and self-checkout processes were good. I do have a few suggestions that could improve the customer experience. When booking the truck, customers shouldn't be given the option to check in at the counter if that option isn't available at that location. Fortunately, I had already downloaded the app, so the pickup process was relatively simple. My main feedback is about the return process. It was confusing because, after I parked the truck, the app displayed a thank-you message and instructed me to return the key to its designated lock. That made it seem like the return was complete. However, I decided to check the app one more time before driving away and discovered there were still additional required steps, including taking photos of the inside and outside of the vehicle and answering a few questions. It would be helpful if the app made it clearer that these steps are required before the return process is complete. That would help prevent customers from accidentally leaving before they have fully completed the return.
BRITTANY R