The guy who helped me was great. I wish I knew his name
Robert G
Sun Auto Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60618
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe staff Sun Auto Service Inc was so helpful and friendly!
Dana Dfound an airtag hidden under the cab and the vehicle jerked and was not comfortable
Alan WNot much.
Jason DWhile this was the drop-off location I had selected when I originally secured my truck reservation, U-Haul subsequently changed my drop-off location without my knowledge. It was after business hours when I dropped the truck off at the Sun Auto Service location, so I used the drop box to leave the key. But because of the location change, I was unable to use the U-Haul app to complete the drop off transaction. I called the U-Haul 800 number (with a 30 minute hold time!) to explain the situation and hopefully avoid additional charges. I also called Sun Auto and left a message. Despite all this, I was still charged a $20 "convenience fee" for not using the U-Haul app. Not very "convenient" at all! Overall, horrible customer service by U-Haul. Do better!
Scott B