communication was bad. It took for ever to get our uhaul returned as they had to call several people. This uhaul experience was awful. We utilize Uhaul several times. Not sure after this experience that we will use Uhaul again
Roger E
Am Carryout Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Circleville, OH 43113
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkStaff was very friendly, helpful and professional.
Scarlet WDid not do the paperwork needed to return the trailer. I returned it Thursday 8/20 @10:30 am. I recieved a call from UHaul on Monday 8/24 asking when I was returning the trailer.
Edward BI was told at this location I could drop my uhaul off at a location in Columbus close to where I was moving. Just got my receipt and the charged me for wrong drop off location. I asked them twice if this was ok and my answer was yes! I will be seeing about a refund and not using this location again. When we picked up the uhaul I was put on speaker phone with a man having another conversation while I was trying to get my uhaul. I am just very upset with this experience
Carrie BGentleman who took the drop off was confusing and kept telling me I had to fill up the tank when I only got it on a quarter tank. Then charged me the fuel charge and said it only had an 1/8 in the tank. Dishonest. Sad.
Amy G