AC didn't work. There was a dolly inside and the back was full of dirt and rocks. The suspension had us bouncing all over even when the back was loaded. Gas efficiency gage was broken too. It was the worst truck I have ever used from Uhaul and I rent regularly for my job. I was very disappointed. Though the clerk jumped to clean it out and take the dolly when I pulled up. I didn't know the ac was a problem till I was on the road and didn't have time to go back a second time to change out trucks.
Jessi R
Auto Referral Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crofton, MD 21114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Lee was excellent, knowledgeable, professional and very friendly, he is an asset to your company. The pickup process was a breeze. I was initially concerned about the truck I was going to rent because of my rental distance. The truck was like brand new.
Dean TVery easy process for after hours pick up
Jennifer CI had to drive back all the way 170 miles to drop off the truck
Jafar SI can't think anything that needs improvement. Everything was perfect including customer service. I will definitely keep this store and location in mind if I ever need to rent another U-Haul truck. I highly recommend this store.
MICHAEL A