I returned the vehicle on Sunday before 3 pm. I had the vehicle for only 2 days but you charged me for 3. The place was closed. I attempted 5 times to scan the code on the key box and none of it worked. I wasted over 10 minutes of my time to complete the drop off. My corporate billing rate is $325.00 per hour and we bill in 15 minute increments. Therefore, you owe my $75.00 for wasting my time. Plus another $75.00 for completing this review. I doubt I will ever see those funds. The insurance charge did not indicate that the amount was a daily cost. I will never rent from this location again!!! And likely never from U-Hall either.
Thomas M
Postmart Business Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elgin, IL 60123
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How U-Haul Reviews WorkSmooth transaction, nice truck. App check in had its issues but eventually got it done.
William VVery easy remote pick up and drop off, will use again!
Ira MIt was fine. Easy no problems
Luke OExcellent service
Jose H