Go out of business
CHRISTIAN D
Elizabethtown Fitness Club Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elizabethtown, PA 17022
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Overcharged. Not as much fuel when I got in truck as was notated inside the office.
MICHELLE RYour app sucks. People at this location are fine. But I dread using the horrible u haul app and will likely rent from another company in the future purely because of how terrible the uhaul app is
CHRISTIAN DI had two separate experiences with U-Haul during my move, and unfortunately, neither went smoothly. The first time, I was unable to return my truck through the app as instructed. I ended up having to call customer service and waited on hold for over 30 minutes just to get assistance with something that should have been a quick and simple return process. For my second rental, I reserved a 10-foot truck for a specific time. When I arrived at the rental location, I was told there were no trucks available for me—even though I had a reservation. Thankfully, the men working at the location were extremely helpful and did what they could to get me a truck. I really appreciated their help, as they were the positive part of the experience. However, I did not receive a truck until an hour after my scheduled reservation time. Moving is already stressful and very time-sensitive, so losing an entire hour meant my move was pushed back and I had to rush to make up for the delay. I understand that issues can happen, but after having problems with two separate rentals, I was disappointed with the overall experience. A reservation should mean that the equipment reserved is actually available at the scheduled time, and the app should make returning a vehicle easier—not result in a 30+ minute customer service call. I hope U-Haul can improve both of these processes so other customers don't experience the same frustrations.
Kelsi NStaff openly argued about who would check me in Very poor customer service
Stuart S