Serve coffee and cake when picking up and returning!! (Ha)
JANE W
Exxon of Glen Rock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glen Rock, NJ 07452
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkFast and easy, they make the move less stress. Will used it again in the future.
Joseph GThe location is a gas station where there was no one actually there except a pump attendant who needed to call someone to explain how to use the app. The trucks were at a lot behind houses about 1/3 mile from the gas station. There was very little service at the lot and it took a long time to upload the pictures to get started.
Michael JWorst experience ever. From beginning to end. Never again !
Mehmet AThe location address for picking up the truck was not accurate. The address provided is where you can get instructions from someone that tells you that the truck is actually in another location that was .25 miles away from the location shown in the app as the rental address. Once there, the equipment reserved was not ready with the hand truck that I reserved. I had to get that myself at a separate storage shed that was not easily accessible and no clear directions on the lock combination. I showed up at 12:03pm for my reservation and was not on my way with the truck until approximately 1pm (almost an hour after I arrived). UHUAL should make sure the subcontracted location address is accurate and trucks are available there, not some distance away. What if I had shown up in an uber? I would not rent from this location again
Jason H