Person accepting keys and manager were very rude. Took the keys but did not tell us they weren’t even working with Uhual anymore. Tried to make things very difficult. Uhual had to force them to accept and check in the truck
eric b
Ace Peninsula Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, VA 23663
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkThis Ace Hardware is my local Hardware store and everyone there is great!!
John BI put ten gallons of gas in the truck, then U-Haul had to put another six gallons in it after I dropped it off, The total trip was 70 miles so I got only 4.4 miles to the gallon.
Christopher GWorker was more worried about telling a story to your friend than assisting a customer. The U-Haul smelled like straight urine. There were lights hanging off of it and everything. I’d rather drive to the main U-Haul center than ever rent from the ace on Nickerson blvd again. If I could give negative stars I would from this experience
Michael FThe equipment wasn't clean per se; however it was not dirty either, it just showed years of use; the rental process wad easy and they had excellent customer service. I have no complaints.
Alicia E