I didn't notice this until after they were closed for the day, but the drop off location charged me an extra 75 dollars for a fuel service fee after we dropped the truck off. The rep we spoke to at pick up said we only needed to fill it back to where it was when we picked it up, which was a quarter tank. We filled it back to a quarter of a tank before we dropped it off. I will be calling someone at uhaul about getting this fee refunded as soon as they are open, since it is a holiday weekend.
Jessica H
Woods Farm & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsborough, NC 27278
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Process of drop off was straight forward. They went above and beyond in ensuring check out issue was resolved to my satisfaction. Anyone in this area who is looking for a professional experience, this is your place.
Darren WYou could improve by not constantly texting me two days before pickup directing me to pick up equipment different from what was reserved at a location that wasn’t chosen. Seriously.
John DU-Haul change my pick up location Making me drive 45 minutes more
Agustin FGreat experience renting a tow dolly from Woods Farm & Garden. Check-in process was quick and easy. Everybody was very kind and helpful. I'll definitely rent from them again the next time I need a U-Haul. Thanks.
Scott S