Employees were excellent!!
Scott R
Batteries R Us
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hopkins, MN 55343
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Don’t make changes in my reservation! Reserved a4x8 trailer over a month ago for pickup in Shakopee and drop off in Georgetown Tx. Georgetown is 10 miles from my house and I have to go by 5 U-Haul locations so I was disappointed with this location but had no other choice. Then my pickup location was changed as well and when I arrived I was told that there was no 4x8 trailer available so I was given a 5x8. More cost to me as my fuel bill for my trip increased by over $50 due to the larger trailer. To add insult the closest place I could drop off was 20 miles from my house adding time and more fuel cost to my trip. Unfortunately U-Haul has limited one way trailer rental competition but for all my other rental business I will be using alternative services.
Steven CVery Friendly and helpful staff!
Joe DThe staff did not know the equipment and could not tell me how to turn off the tow/haul button. They also did not alert me that I would get a text from U-Haul asking me to report the condition of the vehicle before I left the lot, so I got the text after I left and was on the highway. When I was asking staff about differences in my reservation quote and the tow/haul button on the truck, they scoffed and treated me rudely. There were also offensive and inappropriate signs at their checkout counter.
David GHelpful and friendly proprietor and staff
Carl W