it's an convenient ugly shop that could use a facelift and a paved parking lot. convenience and good selection is my priority.
stephen s
Federal Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkDirty, sloppy, disorganized. It surprising that which a filthy location meets UHaul standards.
ALEX PThey had issues procuring both dolly's for use at the start which I had rented. FUrthermore, the staff at first provided a trailer but it would be im possible to maneuver the trailer out of the trailer area without hitting other nearby mechanic shop immobilized cars. 2 stars because of this really, they should tow the immobilized cars away to free up space for the Uhaul areas.
Evan WSignage was not clear. Otherwise, the people were nice it was fine.
Scott OI’m requesting a discount on my rental because this was truly an awful experience. I felt uncomfortable and unsafe the entire time returning the trailer. There was broken glass all over the lot and the employee was extremely rude and aggressive with me. He yelled at me and told me to move the equipment myself. As a woman there by myself, the way he spoke to me and handled the situation genuinely made me feel scared. I paid a lot for this rental and did not expect to be treated this way or feel unsafe just trying to return the equipment. I would really appreciate U-Haul taking this seriously and providing some type of discount or adjustment to my charges.the desk clerk didn’t seem to care about my concerns and brushed it off. I tried to call to discuss with customer service as well, please have someone contact me ASAP.
Kerlyn V