Rideout motors sales and service were great. He even checked me in after hours. They are awesome.
Scott L
Rideout Motors Sales & Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lehi, UT 84043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Absolutely phenomenal service! From the moment I booked to the return process, everything was seamless. The staff was friendly, responsive, and genuinely cared about making sure I had a great experience. After seeing how quickly they helped me with a last-minute change, I can confidently say all of Lehi should be renting from Rideout!
Jaimee SMet this gentleman who was super rude and did not help.
Abhinav JMr. Rideout is a professional! Thank you!
DAVID CI will be filing a formal complaint with the Marketing Company President, Brad Ling, but I can also mention here how utterly terrible this experience was. I’m not one to complain but given that this location has numerous one star reviews referencing the same worker, something needs to change now. I don’t know how U-Haul still has a contract with him. Honestly what you can improve on for next time is fire whoever was working this location when I dropped off the U-Haul (blonde hair, beard, maybe the manager). An incredibly cold, unhelpful, and immature person. I had found a bag with men’s dress shoes in it left under the middle seat of the truck most likely from the previous customer. I brought them in and he said they were gross shoes, he didn’t want them, and that it wasn’t his problem. I’m assuming U-Haul has a protocol for lost items? This is my first experience with U-Haul. I told him I didn’t want them either and I was just returning them. He suggested I throw them away. I asked if he had a garbage bin and he said not one that will fit those shoes. I said are you asking me to go find a trash can for someone else’s shoes? He said yes. I was done arguing with him so I left and walked done a residential neighborhood that was behind the location and threw them in a stranger’s neighborhood garbage can that hadn’t been brought up from the street. I am pretty shocked that U-Haul allows these independent dealers to treat their customers with such hostility, on top of not being helpful in the slightest. And given that this location has been getting 1 star reviews mentioning this same employee for over a year, I am honestly shocked U-Haul has done nothing about it.
Karen C