we used self-return as the office was not open therefore we cannot comment on whether the location was clean and inviting and personnel helpful. You should have a not applicable option. I was pleased that the location was easily accessible and the parking lot was large enough to turn around safely and take the pictures of the vehicle.
James R
Banaue Sari Sari Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2J4A8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was smooth. It was a bit off not to have the trailers at the u-haul location. It was clear on where to go but not clear if someone was there or if it was just video as I got a call to see if everything was okay. just provide info on who is at the location or if it is monitored by video
Stephen SDaniel, the employee at the pick-up location was helpful and efficient. One improvement would be to have the rental vehicle on site and not somewhere else and expect the customer to retrieve the rental from there. Of all the rentals I have rented over the years and in different countries, I’ve always received the rental vehicle with a full tank of gas. However, this rental vehicle had only half a tank at pick-up. An inconvenience to me.
Susan BExcellent
Simon PAmazing customer service, trucks were well maintained
Danielle D