The vehicle was fine, communication and pick up/drop off super easy. The issue is the parking lot is like an afterthought and it’s your main business aspect. No paving and had to drive over a curb to park my car. Getting pictures at drop off, I fell on a dirt hill that was where we had to park the truck. I imagine it’s pretty muddy in spring and winter.
Staci N
Novi Feed LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Novi, MI 48375
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was a lot of friction in renting, picking up and dropping off the Uhaul that made me not want to use your services ever again. The original trailer we rented was not available, revised trailer was cancelled and then we had to pick up a different trailer at another location. Drop off - was described as putting keys in a drop box rather than downloading an app and taking several pictures.
KIMBERLY MEverything was good. Fast and easy.
Eric Sneed to tighten up the steering wheel and front end...truck wanders when turning...plus over 193000 miles on it
Dennis SSomeone was smoking in the car and previous customer forgot some stuff in cabin
ARTEM K