They Made it easy to drop off
Rosie a
Sabor A La Mexicana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacoima, CA 91331
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkOur first pick up was at 4, with a drop box when we got there no one left the keys and our reservation had to change to a different location. Our second pick up was at 9 pm, we got there at 8:44 pm and were told they were closed that they closed at 8:40 pm but no one had told us when we did the reservation. The lady “helped us out” and had someone give us the keys. Drop off was schedule for 24 hours after so 9pm to 9pm, but at 8pm we got a call that we were late because she needed the truck at 8pm since she had booked it for someone else. Not only was she taking an hour from us, this also means they don’t even clean them in between uses.
Jhoseline HAC was not working. It was not working last year when rented the same truck. Trucks suspension is terrible. Bounced around so much, a lot of my items were broken
TRACH NNot too much feedback, everything was easy and straight forward.
Jesus RWhen we arrived to the pick-up location no one was there. There were 3 numbers posted on the sign, I called every number at least 5-10 times and left messages asking them to call me back. We waited in the heat and had to call Uhaul Customer Support for assistance. The codes on the locks were not working. After an hour someone finally walked outside and said they didn't hear us and didn't see our phone calls. The Uhaul place in Pacoima said because of the wait they would comp our gas but they didn't communicate that to Uhaul and we still were charged.
Naomi E