10' truck needs service, service light is on for TPMS, this hindered mileage to be shown. Truck ran fine. Manager was very helpful.
Paul E
Dart Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55107
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkMid at best. Gas was on E. Felt like it was on fumes and barely made it to the gas station. When I asked the attendant, the response was “that was how it was returned last” and to “come back with it how you got it.” Didn’t feel safe to effectively say to bring it back as close to running out of gas as you can.
Kevin RThe lock was rusted so bad. It took me over half an hour and trying all of the codes for the location and eventually, using the rubber end of a pair of pliers for grip to get the lock undone to access the key for my truck. My hands and fingers are sore and bruised from trying to get this lock open. I honestly think I deserve compensation off of my last reservation. This has been the most difficult pickup this summer (I think this is my third or fourth?). I also left more gas than I started out with. My guess is about two gallons more.
Jennifer Aexcellent customer service at this location.
clare hThe guy at the counter was fantastic. A weird situation came up in the UHaul system that he hadn’t handled before and even though he couldn’t reach his manager he was super helpful and got the problem resolved. Took longer than I would have liked, but when you have excellent customer support it makes all the difference.
JENNIFER H