Nothing ! Staff was friendly and helpful and the service was quick. Thank you !
Kenneth K
Kings Tires LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Rosa, CA 95404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe lot was so crowded with trailers and trucks that there was barely room for my 6'x12' trailer. I was forced to back it into an extremely tight spot with almost no room to maneuver, and it was barely possible, even though I am very experienced at backing up trailers. The employee at the lot was very unhelpful. He didn't offer to use a dolly to move the trailer into the spot. He did unhook it once I backed it in. When I asked him "Do I get a receipt" he said it would be texted to me and walked away. He did not check the trailer in or say anything about self check-in. I had to call the U-Haul toll-free customer service number and complain to get him to check it in. He gave me the impression that he really didn't have time to deal with me.
Roy II hate to have to take the time to even mention anything, but this location is terrible with service. the trucks are ALWAYS dirty, and today, when we picked up, we told the guy it was dirty and he said "I don't even care", and that was that. Another time we arrived to pickup and he was waiting in his truck for 10-15 minutes while we stood there waiting. Our typical rental location which is the main U-Haul hub in Santa Rosa is under construction or something and sadly, Kings Tires is NOT ready for the additional business that has been sent their way
Amanda VVery efficient and great customer service.
Yhanna VSo far so good with everything
Kevueli M