With regard to mechanical maintenance, I would not have complaints. It ran well and the AC worked well. With regard to the cleanliness of the passenger compartment, that was quite dirty. There was spilled liquids all down the console and into the floor. There was dried up previously spilled cereal, it was pretty dirt dusty, and something was in the middle seat that I did not initially see that was gooey and sticky that got all over my phone damaging my phone cover and requiring a deep clean to my phone. The location needs major lawn care. The weeds around the porch entrance are tall and I was worried about stepping over for fear of snakes. The man at the location was quite rude. My reservation was done online, and I requested a dolly in addition to the truck. I also made my appointment for 11:15am. I was on time and he was rude stating that the "already needed to have been out of there so I needed to hurry". I let him know I was on time for my scheduled appointment. He then went into the reservation details and informed me that he sees where I asked to reserve the dolly he "doesn't have any". That would have been nice to know in advance as it made moving things much more difficult. He did provide a number of moving blankets I assume to attempt to correct the dolly issue. The truck was clean in the back trailer compartment, so I had no issue there.
Traci J
Snyder Trailer Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Snyder, TX 79549
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkWorst Uhaul in Texas Extremely unfriendly employees and owners
Chase BMy drop off spot @ Alamo Auto 6767 Culebra Rd San Antonio was fenced off and closed at my confirmed time of drop off. I called several times and left messages and no one responded. I had to find another drop off location. This was my first time renting and I had no knowledge that I could drop off at another business.
nancy hQuick and easy
Alicia GThe vendor was not helpful. Took 1-1/2 hours to tie down the vehicle, he did even offer advice. And knowing that the text message link would expire in 30 minutes, he left for lunch, making me have to call to get a new link. The lady on the phone, Shannon Smith was very helpful snd understanding.
Patricia M