I wouldn't recommend U-Haul to anyone. No human contact and left figuring things out yourself.
Michelle J
Nicks's Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, OH 45503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nick's Auto was Great but I made my reservation on the "corporate" 800 number so I think my allowed mileage was wrong. I asked to rent Urbana, OH to Avon, IN but had to pick up the truck in Springfield and drive it to Urbana where the load was. At the end I had to pay extra miles for going to Urbana even though the fuel tank was at 9/16 instead of the required 5/16. It's a silly complaint and the only thing that wasn't perfect.
john rVery good experience including check in. They even hooked up the trailer and unhooked it when I got back.
Roderick LMake sure gas gauge is accurate. I put 3.2 gallons of gas in to make it full and only drove 19 miles. I noticed right away something was wrong and called the pick up location and got no response. I was also given bad information as to when I could return the truck. There were 2 additional times I tried to contact the store and got no response or return call.
Larry GInform people when they do their reservation to download the application and read the agreements and pre-fill the required information prior to picking up the truck. It will save them time.
Mark H