The service was very professional. I was able to change my order on pick up and was easily accommodated by the site manager.
Nick F
Bargain Tours LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stamford, CT 06907
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkI would not recommend this location to anyone in Stamford.first of all, upon walking into the office the desk was extremely messy and disorganized. As I approached the desk where the man was sitting, there was an odor in the room. The man with glasses and white hair was extremely rude and unpleasant. I needed help removing the trolly as I was told by customer service that the attendants would help me attach and remove the equipment as they did in Pennsylvania. He rudely said to me when I asked for help to remove it that “okay you are going to have to remove it” and I was very shocked. Another staff member eventually stepped into the conversation because this manager man kept suggesting that’d I’d have to remove it my self. The only I reason o agreed to bringing the trolley was that customer service said I would be helped attaching and removing. The other staff member interrupted and said he would help. So I was concerned with the lack of urgency and lack of customer care.
Briana HExcellent service. Very quick pick up of the trailer.
DAVID BLots of parking
DAVID BThey do a great job. We rent from them often
ALEXANDER M