Our preferred location was much closer and more convenient. This location ended up costing significant additional mileage money. This seems to happen often when renting from U-Haul. Getting the reserved truck to the location at which it is reserved should not be a difficult fix and would make your customers far more satisfied. Or simply don't take the reservation at a location in which that size truck is not available. That would avoid much frustration.
David Z
Mount Pocono Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tobyhanna, PA 18466
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkReceptionist was understanding.vehicle was in good shape for 200,000 miles on odometer..a local haul with 800 LPS installed in the box the MPG was poor.30 miles driven and it took 10 gallons of fuel.
FRANK CVery nice and friendly associate
David FMake sure everything is updated, I had to jump through many loops. The ending, I was charged a lot more for what I was quoted and used less mileage and made sure I brought back the truck with the same amount
Ronald JOverall the service was very good very friendly people
Shanika F