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JOHN H | Overall ExperienceSelf Storage Units in Abbotsford, BC, V2S7V2
U-Haul Moving & Storage of Abbotsford
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U-Haul Moving & Storage at S Fraser Way
30618 Matsqui Pl, Abbotsford, BC V2T6L4 View Available Units4.2 miles from this location -
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19316 56th Ave, Langley, BC V3S6K4 View Available Units18.4 miles from this location -
U-Haul Storage of Bellingham
4549 Meridian St, Bellingham, WA 98226 View Available Units20.0 miles from this location -
U-Haul Storage of Ferndale
5484 Barrett Rd, Ferndale, WA 98248 View Available Units20.1 miles from this location
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Friendly staff
Jacquie E | Overall ExperienceI appreciated the free month storage with the truck rental. It really helped me out. Thankyou.
CARL F | Overall ExperienceThe staff was very kind and always super helpful with anything I needed. The storage units and the area are kept very clean.
Ariel S | Overall ExperienceI was very pleased with the service at this Abbotsford British Columbia location. I am an older woman and the staff went above and beyond to help me get my trailer parked.
lisa c | First ImpressionsThis company charged me for services that had been reserved but cancelled before the start of services. They have have not refunded these charges or responded to emails and messages about this issue.
ELEANER K | Overall ExperienceThe staff here is all super kind and professional. my experience over the last year have been as great as it can be for the circumstances. I will use again in the future
Ariel S | First ImpressionsThank you
Lisa A | Overall ExperienceBest service and staff are like family. Kind helpful and always nice to us. Above and beyond.
Michael T | First ImpressionsI got a unit for two months. I told this to the person working when I signed up. I assumed (wrongly) that by giving my payment info that I would be charged the next month. Nope. Instead I got a letter saying I had been charged a late fee for not paying on time. I tried calling multiple times and could never get through. Yet I hadn’t known that I hadn’t paid because I assumed the initial day of set up had set up payment. Then! On Feb 28 I rented a truck and cleared my unit. It was after hours and so the guy working earlier had said to use the app. I followed the steps in the app to cancel my unit. I took photos and submitted. Since then I have a note on the app saying that my cancellation is still pending approval. Today I get another notice saying I have not paid for my unit. Um … I don’t have a unit anymore. Even your app agrees. I will hopefully never have to use U-Haul again. Highly do not recommend because their communication is so poor. It is so difficult to call and talk to anyone. I even drove there once to ask a question and the guy working called me sweetie multiple times and was dismissive of my question. One good thing - when we rented a truck, there was a glitch in the system and we were supposed to return it too soon. The manager working (that’s the only day I met him) was helpful to get us a van instead that we could keep for the time we needed. I was grateful for his help as moving is such a stressful thing.
Nadine S | Overall ExperienceThe gentleman behind the front desk in the office was incredibly helpful and patient and efficient. It was very busy and he treated everyone professionally and with kindness, even me with my dumb questions. Thank you for making a stressful day a little more peaceful.
BRENDA S | First ImpressionsStaff were consistently helpful and very accommodating when I had questions had to quickly change plans. Plus they were making sure I wasn’t overcharged.
Jerry W | Overall ExperienceGreat experience, very nice staff!
James G | Overall ExperienceStaff is excellent at this location and the customer service is great. I would highly recommend this place to everyone.
ATULSINGH A | Overall ExperienceThe young guy working as cashier on Sunday at 2 PM was so rude. I observed that he was so disrespectful to the women customers including my wife. He was badly arguing with one of the customers who wanted to get the light bulb replaced. He was confused while settling my account despite of the fact that everything was very straightforward and was paid off in advance. Need to fix this guys attitude or someone will fix him.
SURINDER G | Overall Experience