The ac inside the building wasn’t working and hasn’t worked since I first moved in the storage unit. Other than that everything else was fine
LASHONDA R | Overall ExperienceSelf Storage Units in Altamonte Springs, FL, 32714
U-Haul Moving & Storage of Altamonte Springs
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Excellent customer service,,, very , organized and professional ,,,
NONE F | Overall ExperienceThe people were very kind. The first unit was too small., The second one they assigned me hadn't been cleaned. The third one they assigned me had a Do not use sign on it. They finally got it right the fourth time. I had back to the office after each discovery. It was very frustrating 😑 to say the least.
DENIECE A | First ImpressionsJust the coolest guys that work there very friendly and are willing to help espppcially Wendall !
CARL I | First ImpressionsOnly issue was the AC wasn’t working.
JOSEPHINE H | Overall ExperienceGreat service, excellent facility. Staff are very helpful and kind.
Dusty D | Overall ExperienceU been great
Freddie J | First ImpressionsI did not receive the dolly that I ordered and had to move everything by hand
Aaron O | First ImpressionsI had one particular employee that really help me by going above and beyond. I regret the fact I didn’t get the name so he could be recognized for his assistance.
Marthe L | Overall ExperienceWendal was great
DAVID S | Overall ExperienceAwesome 👌
TORI R | Overall ExperienceFelt a little rushed after filling my storage.
Carl R | First ImpressionsBad experiences in the past. Staff today was clutch. Got me all sorted out even when I was the one who made mistakes
Jerry K | First ImpressionsI fought with his U-Haul for over 10 months to get this thing removed out of my name and I continuously was harassed and sent demands for payment of goods. There were to be sold at auction when the storage unit was left empty and the previous general manager a white female whose name I can’t recall at this moment not Wendell, was made aware and said she would remove the lock and never did and I made them aware. I made U-Haul aware and I was continuously harassed. I may be seeking legal council. Just because I don’t know the legality of hunting down someone to pay for a storage unit who paid his storage unit on time all the time when I moved out.
Joshua M | Overall Experience