The facility was staffed most of the day. Staff was helpful and easy to work with.
Stephen C. | Overall ExperienceSelf Storage Units in Annapolis, MD, 21401
U-Haul Moving & Storage of Annapolis
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The in store staff were great. The resource that originally rented the unit was misleading. I’m 66 and she said there were four steps. Very misleading because there were more like 12 or 15 steps to walk to get to the unit. Not acceptable when you are dealing with the elderly! Period!
Donna B. | Overall ExperienceThe staff were extremely friendly and helpful and made renting the unit and closing it very smooth and easy. Best customer service I’ve had in a while. The only reason I closed my unit was because I was able to rent one from my apartment building. Would highly recommend to anyone needing a storage facility.
Patricia H. | Overall ExperienceThe staff was wonderful. Unfortunately the U-Haul software did not work correctly. I ordered a large unit and successfully booked it. However, upon arrival was told that the unit was not available and was never available. Unfortunately was forced to purchase two smaller units. Staff was nice throughout
ANDREW M. | First ImpressionsThe General Manager had the opportunity to be a great one, and failed miserably.
Lalee D. | Overall ExperienceThe staff was very friendly and helpful both team members (1 male/1 female) that worked the front desk the morning of 25 August were fantastic!
Jean A. | First ImpressionsThe Annapolis location isn’t the greatest, they had a rodent problem, and still let me move into the building that they had the problem in and my entire life pretty much got destroyed by rodents, living in and destroying my property.
Andrew M. | Overall ExperienceStaff were helpful and courteous. Storage unit was dank and smelled of mildew. Size recommended by U Haul for a 15’ truck was too small. Had to take a car load of stuff in order to fit the load.
peter s. | First ImpressionsNot climate controlled.
Alberto V. | Overall ExperienceRay and the Uhaul staff where friendly and knowledgeable, it was a pleasure going to Uhaul rental on West Street
charles e. | Overall ExperienceThe sheet metal next to the door lock is very flimsy so not very secure
Dawn B. | First ImpressionsI’m glad to see the access box for the gate to the storage area was finally replaced!
Dr. JANE B. | Overall Experience