Unit 304 was leaking throughout my tenanacy there. Abby was helpful by at least removing some of the rental amount but not having the issue fixed became a problem.
Thomas G | Overall ExperienceSelf Storage Units in Beavercreek, OH, 45432
U-Haul Moving & Storage of Beavercreek
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- 4.5 Average Customer Rating
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Manager & staff great & helpful. Abby is great.
pamela p | Overall ExperienceGate always open, people parking in front of gate, expensive for the space, unit door wouldnt shut due to buildup of dirt when I got it, roof leaked, paying to use the dumpster is ridiculous. It was conveniently close to me and easy to rent. I got a new unit for half the price and over double the space at a different facility.
Jonathon D | Overall ExperienceAll the staff members was really respectful and treating me well :-)
malcolm d | Overall ExperienceI absolutely love the manager Abigail (ABBY) WISH HER AND I COULD BECOME.BEST OF FRIENDS SHES KNOWLEDGEABLE, CARING, HAS EXPERTISE AND WILL WORK WITH YOU IN ANY WAY SHE COULD HELP AND SHES PERFECT IN EVERYWAY AND SHE DEFINITELY DESERVES MORE MAYBE LIKE A RAISE....LOL OR ATLEAST A LETTER FROM HER HEAD MANAGER LETTING HER KNOW HOW WOMDERFUL OF NOT JUST A WOMAN BUT A WORKER AS WELL. ABBY YOURE THE BEST AMD WILL BE BISITING. LOVE, JESS
Jessica S | Overall ExperienceGreat staff and always ready to help. The Beavercreek location has so many rental items that it can be a challenge to get to some units. Great location right off 35 and Fairfield.
Marylou P | Overall ExperienceDaniel was amazing! My movers were going to charge me an additional fee for a long carry since my unit was located in the middle of the facility and they had a semi truck. Daniel was able to move my unit number (which was empty) to accommodate getting the truck closer to the unit and saving me TONS of money. Uhaul was also offering a free months storage for free due to a sale they had which was amazing! A wonderful experience overall and will be a repeat customer should I need to move again.
Kayley K | Overall ExperienceBeavercreek employees were friendly and extremely helpful the whole process, from truck to storage. They made a really bad situation better with their prices, availability, and eagerness to help!
Megan M | First ImpressionsThe staff was very polite and helpful
Linda P | First ImpressionsEasy and friendly process overall
Elizabeth V | Online Move InThe process was very convenient and easy. I appreciate that everything can be handled online and all instructions were clear and easy to follow.
KEN K | Online Move InThe sweet lady that facilitated the transaction was very helpful, efficient and nice. She is very good at her job and I was so impressed. It was an overall painless and quick purchase. I haven’t moved anything into my unit yet, but wanted to provide feedback about the positive experience for the transaction itself. Cleanliness - The store was cluttered, but space is at a premium.
KIm O | First ImpressionsExcellent service
Brad a | Overall ExperienceThe man who was working in the office thar day was amazing. I'm going through alot and not only was he patient with me but made everything so smooth. Even when I thought I was bothering him with explaining what I was going through he talked with me and didn't make it strictly a business transaction. He deserves a raise!!! Thank you brother!!
TAYLOR B | First ImpressionsOver a month of emails and calls with store manager, getting details to buy out storage unit, she could never give any details when asked, about an auction date or price. Never once was I informed that my unit was up for sale. Once provided a buyout price, within days my unit was sold. Very unprofessional and disappointing that my family lost all our belongings due to lack of management
Meagan D | Overall Experience