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evelyne m | First ImpressionsSelf Storage Units in Bellwood, IL, 60104
U-Haul Moving & Storage of East Bellwood
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Martin and the staff were professional, patient, and knowledgeable . Very clean establishment with welcoming energy. I would definitely recommend to a friend.
maia w | First ImpressionsWorkers did really well to go above and beyond to make customers happy.
curtis s | First ImpressionsWashroom needed paper towels and garbage needed to be emptied.
FRANK M | Overall ExperienceUnfortunately, I was only given 2 weeks notice that the monthly rate would increase. I would not recommend this location now because there are self storage facilities in the area that are less expensive, up to $20 less for 5x5 unit. Customer service not very friendly, no greetings, smile, etc.
Belinda S | Overall ExperienceA lot of mice. Damage to my belongings
JAVIER A | Overall ExperienceWould definitely recommend a friend and the shift manager was very helpful and respectful towards my needs
JAMES T | Overall ExperienceThe manager on duty was very helpful
JAMES T | First ImpressionsI had a truly beautiful experience at the U-Haul location on 25th in Bellwood. Keith, the associate who assisted me, was incredibly informative, calm, and professional. His peaceful demeanor and clear communication made the entire process smooth and pleasant. The facility was clean, well-maintained, and the access hours were very convenient. I would absolutely recommend this location to others. Thank you, Keith, for your excellent service!
SHANICE H | First ImpressionsI hadn’t been to an automated facility before, so the instructions about how to get in and out were lacking. The guy at the desk took three times to understand what I was saying, that I had done everything online and just needed to know how to get into the unit. He couldn’t read the facility map because the print was so small. Then failed to tell me how to use the security panels. So I had to figure out everything on my own.
Matthew A | Online Move InThanks
Karen B | Overall ExperienceI love this storage facility it’s so much better than Extra Storage I will definitely use this facility again the staff was so polite and professional it’s clean I have no complaints at all
Katrina H | Overall ExperienceGood service
JAMES T | First ImpressionsThe Manager you have now is a person who listen to what is needed. Karrina actually listened and provided a great solution that was needed. Thank you
Amy C | Overall ExperienceGreat service!
kenneth R | Overall ExperienceI really commend the young man who welcomed me to u-haul! He took care me within 10 to fifteen minutes! Outstanding service! Thanks!
PATRICK J | First ImpressionsThe experience was excellent from start to finish. The facility was well maintained and clean. Karina was very helpful and courteous on move-out day. Everything went smoothly. I would recommend U-Haul Moving & Storage of East Bellwood to anyone in need of storage space.
WILLIAM K | Overall Experience