Customer did not leave a comment.Pamela T. | Overall Experience
Self Storage Units in Binghamton, NY, 13902
U-Haul Moving & Storage of Front Street
Binghamton, NY 13902
Services at this Location:
Customer Service Location
113 Chenango St
Binghamton, NY 13901
(Next to Little Venice)
- Open Today: 7 am - 7 pm
Storage Access Hours
- Mon-Sun: 24 hours
Move-In Online or Visit Customer Service Location for In-Store Assistance
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Features Available at this Facility :
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
0.4 miles from this location 0.4 mi
Binghamton, NY 13901
3.2 miles from this location 3.2 mi
Johnson City, NY 13790
37.6 miles from this location 37.6 mi
Newfield, NY 14867
37.9 miles from this location 37.9 mi
Newfield, NY 14867
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We have the largest selection in the industry!
Storage Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The guy behind the counter was very helpful. It was still a very bad experience. I filled out the application online I still had to go down and fill out paperwork to a different site. Got all the paperwork filled out wet to my storage unit ended up getting locked in the gates for about 2 hours cuz my password didn't work. When I did find my you and I it had a lock on it I had to go back because the phones were busy and nobody was answering. The guy gave me a key so I had to go back to the and it was the wrong key so I had to go back to the office and get another key. A half hour job turned into about 3 hours of BS. I was actually at work on the clock trying to do this during my lunch break.Matthew R. | First Impressions
Customer did not leave a comment.Laurie B. | First Impressions
Customer did not leave a comment.Joseph O. | First Impressions
The only real problem I had was that it's impossible to call you on the phone. The automated telephone system is inadequate, and there was no way to contact a local representative.tim p. | Overall Experience
Horrible experience. Bad neighborhood with constant theft in the surrounding area. Calling is frustrating. Wait time is 20 minutes to speak with someone. There is Never anyone at the storage facility. I never moved in. I couldn’t. There was a lock on my storage unit. Six days after I paid for everything in cash, the lock was still on my supposed unit. Disappointed.Leslie S. | Overall Experience
I had an issue with my online reservation not being not correct in the system at the truck pick up facility. I had done everything I thought required to change the account information, reserved everything but when I arrived to pick up my truck, it was not correct. Additionally, the gas tank was at 3/4 when I picked it up instead of 15/16.lyndsey o. | First Impressions
Customer did not leave a comment.Ann N. | Overall Experience
Customer did not leave a comment.Haley D. | First Impressions
Customer did not leave a comment.JiaMing F. | First Impressions
I say average only because the move as a whole was too expensive. Hey, there was no other way, not u-hauls fault.Charles R. | Overall Experience
Customer did not leave a comment.Mark k. | Overall Experience
Customer did not leave a comment.Patrick C. | Overall Experience
Great service. Staff was always polite and helpful when I calledDoreen M. | Overall Experience
Customer did not leave a comment.Deja B. | Overall Experience
The Manager Jason is very helpful and makes everything run smooth . I will recommend this location to all my freindsTIM D. | Overall Experience
Customer did not leave a comment.Gary G. | Overall Experience
The people were good. However, the online web site is nothing desirable and needs substantial improvement.dorota b. | First Impressions
Customer did not leave a comment.Tony A. | Overall Experience
Customer did not leave a comment.RONALD L. | Overall Experience
Customer did not leave a comment.Karmen G. | Overall Experience
The employees were nice and didn’t have no attitude and was polite to me as a customer Thank you so muchjuvon t. | First Impressions
Michelle is great! She is very helpful. Appreciate all of her assistance while interacting with her.sundina s. | Overall Experience
The whole process was seamless and the staff friendly and helpfullior s. | Overall Experience
Customer service was terrible. I was on hold for 10 minutes every time I called. I had to call because I did not get paperwork when I took the storage unit that gave me clear information about accessing my storage unit. There was never anyone at the facility when I went. The lines at the nearby facility I had to drive to in order to get information were always long. When I went to checkout I was told I had to wait a half an hour because there was no one available to help me. There was no way for me to contact the uhaul location by phone. They forwarded all their calls to the national number. I heard their phones ringing while I was there. When I was at the storage unit location and did not have an acccess number, the national number could not help me. The national.nimber could not even get in touch with the local office. Compliment- when I finally got to check out, there was a competent woman there who corrected the woman who was serving me. The woman serving me had said I would have to pay the full month even though I was leaving the unit after only two days of the new month. The helpful woman took the time to show the other bow to close my account without a charge. I was told the manager had gone home for the day. That’s when I realized that the manager was the one who told me earlier in the day that I would have to wait to get checked out. He did not have his car and was unable to assist me at my storage location. This UHaul needs more training for customer service and some other way to work with customers at their storage location since the office there is never open. It is ridiculous that you say to contact the local storage facility to settle disputes.Mary R. | Overall Experience