I was driving back and forth between my storage unit and the U-Haul office because they provided me with a storage unit that was already occupied. After traveling back and forth 3 times for approximately 2 hours I finally got my correct storage unit. I am very disappointed. I hoped that U-Haul - being a well known storage company - would have better and more reliable service, but after traveling back and forth with the minimal effort from the workers I was provided in regard to my hopeful efficiency with U-Haul, I am sorry to say that I would definitely recommend local storage companies compared to U-Haul. I am incredibly disappointed with the service I expected as (once again) a reputable storage service. This U-Haul location had 2 workers, both strictly occupied with incoming clients and not readily able to handle current clients efficiently. I don’t believe you should punish your workers as much as you should worry abt your service as a whole.
- No Deposit or Administrative Fees
- Free Online Account Management
- Indoor Storage: Twice the Protection and Security
- Automatic Payment Plans Offered
- A Room for Every Need
- Your Lock/Your Key
- Affordable Rates
- SafeStor Protection Available
- Package Signing & Receiving
- Extended & 24-Hour Access
- Controlled Access for Your Protection
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Drive-Up Loading and Unloading
- Extra Tall Rooms - 8ft
- Open 7 Days A Week
- On Premises Parking Available
- Individually Alarmed Rooms
- Clean Customer Restroom
- Wide Paved Aisles
- Well Lit Property
- Gate Remote Access Available
- 1 MONTH FREE:Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
- NO DEPOSIT OR ADMIN FEE:No Deposit Required and $0.00 Admin Fee
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Choose U-Haul as Your Storage Place in Binghamton, New York, 13902
Conveniently located at 262 Front St, U-Haul Moving & Storage of Front Street is one of U-Haul’s premier self-storage facilities. Offering a clean, dry and secure environment, this storage facility has no cost to reserve and offers a wide range of options for customers' storage needs.
Small, Medium or Large Units Available
This facility offers a unique variety of unit sizes to fit your needs. Need help choosing the right size? View our Self-Storage Size Guide for additional help.
- 24-Hour Access Available: Ask if 24-hour self-storage is available. Access your belongings when you need outside of standard access hours.
- Climate Controlled Storage: This facility keeps temperatures between 65 to 85 degrees year-round depending on the system to protect your items against temperature and humidity.
- Drive Up Storage: This facility offers convenient and easy to access drive up units. Pull up with your vehicle, load/unload your items, and be on your way.
Storage Customer Reviews
There was no lock in my container and i paid for one
Was promised 30 days free, was billed right away and emailed the next bill woyld be due in 30 days. I sent an email two weeks ago aboht the free thirty days and have not received a response. Online reservation was easy once we cakled several people when no one was at the front street location. Signs were inadequate and did not make it clear what to do.
the gate was open each time i went to my unit, which doesn’t seem the safest
The customer service agent who helped us by phone was excellent. She stayed with me until I was able to get the issue I was having with my phone resolved so I was able to complete adding my drivers license. The in-person people at the store told me they could not help me and that I needed to do everything online. The man in the store made sure that I had the information I needed in order to process the reservation online. I do not know why the woman at the register was at work that day. She would not help me in person at all. Why was the store even open? Without the kind customer service person on the phone, I would have had to cancel my reservation.
Customer did not leave a comment.
Customer did not leave a comment.
Uhaul online was easy. I didn’t see anyone from the facility itself though. The small storage unit also had a little bit of left over garbage from last customer that we had to throw out. Nice place.
The customer service representatives were helpful, knowledgeable and friendly.
despite the slight build of ice this past storm, our experience has been good
Excellent service at an economically friendly price.
the call center should tell you that you need to go to Chenango for signing up for unit, also the call center should tell you that you need to buy or bring specific lock ahead of time also, not good
My only negative is when they changed the unit doors, I was not notified. I discovered it when I could not unlock my unit. When I went to the office they informed me of the change and my new lock.
Uhaul web needs to connect to local office to keep website current
everything was great.. My things were safe and it was convenient to get my things in and out.
Staff at Chenengo St were very courteous and accommodating
Billed $72.90 8/16. Checked out of storage facility 8/19. Promised to prorate fee & credit my card. Called back recently. Clerk said they failed to close it out. Promised to take care of it & credit.
If you are going to change a customer’s lock on their Uhaul storage unit, I highly recommended that you NOTIFY THE CUSTOMER! This was not acceptable!
Paid for 2 months of storage and only stored my belongings for 1 and a half weeks. Still haven't gotten the extra months back on my card and it's been about 3 days already.
Good people. The after hours phone service left much to be desired. They couldn’t provide information or resolve issues. But the desk guys in Binghamton were great.
Only thing is I wish call’s could go to you rather than the call center