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ALAN H | Overall ExperienceSelf Storage Units in Binghamton, NY, 13905
U-Haul Moving & Storage of Front Street
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Suzy is by far the best person ever. Always cheerful and helpful when I needed her! She deff deserves a raise for her hospitality!
John P | Overall ExperienceUpon arriving at unit the door was open and it had a mattress, split box spring , and garbage all over the floor. Condom, sugar packets, picture of a man in boxer underwear, mail, hair clips. So glad I went to storage unit before we started moving.
Annette B | First ImpressionsA little bit of the outside could have been cleaner. Otherwise, very nice.
Steve Y | Overall ExperienceSome staff was better than others.
annette p | Overall ExperienceY'all were out of bigger units, had to go else where
william h | Overall ExperienceI am only using one unit. Dark and dirty. Couldn’t use the other unit because a huge dead rat and filth. I will call the office. I will rent one for three months won’t be back again
JoAnn P | First ImpressionsNeeded for college student storage, was highly recommended by others. I do believe that there should be a discount for the college students
Elizabeth S | First ImpressionsThe security gate needs to be put back up.
annette p | First ImpressionsJose in the Binghamton NY office on Chenango Street was Excellent. He was accommodating and he took care with each customer he served. As a customer service manager for a local company, I would be glad to work with someone like him. Outstanding Customer Service
Stacey L | First ImpressionsI was told when I got the unit if I rented a truck on 10/31/2025 also I would get a month free on my unit went to get truck and I was charged 160 for truck and $149 for unit then went to get my stuff out and my unit was locked so called talk to Curtis and he said I would be reimbursed for that month and my door would be unlocked it didn't get done that way so on the 5th my husband went to unit after I talk to Savannah about the unit she said also I would be reimbursed and that she would have them unlock my unit and we said our stuff be out on the 5th and it was I still have not got reimbursed at all for the remainder of the $149 after five days is taken out for there fault for locking my door and I had to wait to go get my stuff out and it's been out sence the 5th I should have been reimbursed by know
catherine j | Overall Experience