I never have a issue with U-Haul if there ever are any misunderstandings everything is fixed promptly.
KHADIJHA T | First ImpressionsSelf Storage Units in Birmingham, AL, 35215
U-Haul Moving & Storage at Center Point
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Everything was right on time
DAMANE W | Overall ExperienceThe storage is very unsanitary no where near clean not mopped clean or swept clean, disinfected and it always highly & daily smells of urine
quleasha c | First ImpressionsThe general manager was beyond amazing at this store!
Mary Y | Overall ExperienceI had my things stored for 3 years and everything was in the same shape as it was when we first put everything in. No bugs, climate-controlled, easy access and courtesy carts were always available, it was the best! If I ever need storage in the future, I will definitely use uhaul again.
Taylor B | Overall ExperienceStorage building is waterlogged and flooded. My inventory for business was wet ant mold started to overtake the items. I had to discard a number of things and deep clean others. It was a smelly mess. I saw water was standing in the hallway and the roof of the building has buckled from water. The building needs to be rebuilt.
Eric M | Overall ExperienceWe were robbed Well over a thousand dollars and have been unable to reach a settlement.
LESTER R | First ImpressionsI had a storage full of belongings and had to carry all my possessions down stairs do to the elevator not working for almost a month how I know I’ve been having to come get my possessions a piece at a time for the whole month and it still wasn’t fixed up to 4/2/25 my checkout day 🤦🏾♂️and the excuse was always different reasons
KEBLIN l | Overall ExperienceElevator was down for months. Staff can be rude at times. When asked about elevator repair I was told it wasn’t their fault. Had to walk up and the stairs about 15 to 20 to move out a storage full of heavy items. Poor service all around is why I left and will never recommend anyone.
Janita B | Overall ExperienceIt would help if the employee(s) would show customers the locations of the storage units that the customer purchase. I had to drive around looking for my unit number which wasted a lot of min and my sons time.when we could have started unloading on time.
Cheryl W | First ImpressionsThe guy who assisted me was extremely helpful and attitude was great!
April L | First ImpressionsStaff was very knowledgeable, awesome attitude and helpful.
Micheal S | First ImpressionsThe customer service team is very helpful and they are m they’re always there I’m glad that I get to meet them
CRISTINA E | First Impressions