I just find it crazy when I show up to a place of business and the employees are surprised that customers are even around and don't even know how to help them. The entrance is unclear and we ended up going through a mechanic bay because we didn't know where to go and got yelled at by the employee. And the turn in process was just not simple. And while I'm at a U-Haul charges way too much compared to the competition that's on me for not checking out the competition and seeing who would be the most affordable but I paid a lot to rent my U-Haul. And I don't really feel like getting scammed over like that again sure you guys have the cool little fact on the side and you have the easy rides and make them a little bit better to drive apparently but it's just not worth all the money I could've got in a different box truck for much cheaper only difference is it doesn't have a cool fact about Wyoming on the side and the easy ride whatever that means. Take care God bless.MACKENNA Y.
Trailer Rental & Towing in Birmingham, AL at U-Haul Moving & Storage at Center Point
Birmingham, AL 35215
(Next door to O'Reiley's)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Birmingham, AL 35215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The ramp did not work when i moved an it was hard without itWILLIAM M.
Everything and the people were greatDAVID L.
I had difficulty finding the office and I called a number if times to get verification of pick up directions and I wasn't able to talk to anyone thru the auto phone system. There was lots of rental trucks. I feel like u could've come anytime abs been able to get what unneededHoyt E.
Friendly helpfulANNIE W.
Stop over charging & finding reason to charge people card 2 & 3times after the rental is returnedNA'KAYSHA K.
No commentsFelesha B.
The young lady MaKayla lied about a lot of things, such as the truck LS's gas, the appliance dolliy being on the truck, which both incidents cost me a lot of time I didn't have. I would never use this location againSONYA E.
Everything was great, I was able to get a box truck instead of the pickup truck I wanted within a short distance. I was told the price was the same, it was for the rental rate but wasn't told that the mileage rate was .20 per mile higher than the pickup truck rate. This was an unexpected amount that I hadn't budgeted into the cost.Janet S.
She was busy by herself so she just told us to leave the keys to the uhaul and I still haven't received my money back from the deposit .DALLAS W.
Curbside drop-off should still be available so long as covid-19 is a problem. I have health conditions that make me shy away from in person indoors appointment for anything.RONALD S.
I was billed for a truck that I never picked up!! How is this possible. The bill was in my name. I never came to this facility to pick up a truck. This is very wrong. I won't recommend this location to any of my friends unless they want to be erroneously charged.CEDRIC M.
The Uhaul was muddy on the outside and dirty on the inside.SANDRA M.
Faster customer service at location but overall the service was good..JOSEPH L.
Stop ripping people off take that 19.99 of the truck because you all know it will never be that. I will never patronize this place again!!!!Sherita Z.
Personnel were very helpful and knowledgeableTIMOTHY R.
Lots of issues with booking my truck. Once my son got involved, the rental went much more smoothly.JADE H.
Over priced and over charged. Staff very friendly and helpful. Corporate hidden fees are astronomical.I paid almost 200$ for a 10ft truck for 6 hours. That's almost 33$ an hour not the 19.99$ as advertised.Jessica W.
The young lady working on 2/6 and 2/7 was extremely nice and very professional.VANESSA O.
I liked turning it in, so quick and easy now. Awesome service.ROBERT T.
One of the employees were very rude and unprofessionalLEEANN M.
My credit card was charged twice, I went to the store on two different occasions to get this resolved the first time I was told my money would be refunded back to my card by Monday, we'll Monday came and my money still wasn't refunded to my card I waited for about an hour at the store the person who was supposed to help me never showed up to resolve this for me.I ended up calling customer service and the representative over the phone helped me still haven't received my money back in my account she said I have to wait 3-5 business days I won't be going back to this location.VERA W.
In and out quickly. Great customer service! Not sure how they could have done anything better.Donald D.
Customer service world classMARVIN J.