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LORENZO N | First ImpressionsSelf Storage Units in Birmingham, AL, 35215
U-Haul Moving & Storage at Center Point
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of East Lake
7733 First Ave N, Birmingham, AL 35206 View Available Units5.3 miles from this location -
U-Haul Moving & Storage of Fultondale
1588 Carson Rd, Fultondale, AL 35217 View Available Units5.4 miles from this location -
Industrial Park Mini Storage
970 N Pine Hill Rd, Birmingham, AL 35217 View Available Units
(U-Haul Neighborhood Dealer)5.5 miles from this location -
U-Haul Moving & Storage at Uptown
800 28th St N, Birmingham, AL 35203 View Available Units9.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The customer service team is very helpful and they are m they’re always there I’m glad that I get to meet them
CRISTINA E | First ImpressionsStaff was incredibly friendly, but had issues with truck cleanliness and truck was infested with ants. I was able to get in touch with customer service and file a claim and everyone was super helpful just wish this was noticed prior to getting truck as I had to fumigate furniture for ants. Other than that staff is awesome!
Asia V | Overall ExperienceSome of the staff members were nice, others were rude. I moved out of my unit on the 14th of July and the move out has just now been processed. The facilities were dirty and smelled of mildew and mold and most of my items were trashed due to mold and mildew build up even though they were in containers. I asked about a refund for the remaining portion of the month since I only used it for 14 of the 31 days and was told by the store manager no but was told by customer service it's up to the managers discretion. Considering I was only late on payments maybe 3 times the entire year and a half I paid for the storage unit I would assume that a refund on half would be a reasonable request. I don't usually leave negative reviews but this experience left a very poor taste in my mouth for renting storage units. I've never had issues with renting a truck/cargo van.
Mlynn M | Overall ExperienceThe place was good to rent from. The staff gave me misleading information though. The information told to me cost me money, not UHAUL.
VONTERICA D | Overall ExperienceThe U-Haul storage unit was not ready for me to move my belongings in therefore I had to spend more money to the movers. I am not satisfied about that.
Sharon B | First ImpressionsThe staff was very helpful and the unit was extremely nice.
Monquenette W | Overall ExperienceThe general manager was alone doing the job of three people. She’s overwhelmed, overworked and stressed as well as frustrated but she did get the job done. She was yelled at, cursed at and humiliated in front of other customers. She was helpful, and thoughtful through it all and kept her composure throughout the whole ordeal. But she did arrive late several times and we did have to be in the line for hours.
yolanda s | First ImpressionsVery good
Rosaura A | Overall ExperienceStaff is extremely friendly and helpful to me. I had absolutely no problems with this facility. They keep the place very clean. As an elderly female you want to feel safe coming and going to your storage. I felt comfortable doing this as well. I will be sending my family and friends to this location. Thank you for your help and support.
Debra D | Overall ExperienceI love the thick butt girls you have
WILLIAM M | First Impressions