This is by far the worst storage facility I have ever rented from. The staff was rarely on-site, the gate barely worked, and the power was unreliable. When problems came up, such as the gate not opening, there was no one available to help, and the emergency phone number was never answered. After the property was purchased by new owners from out of state, things only got worse. It’s clear they believe they can manage the facility remotely, but they have no idea how to properly run a business or take care of customers. The only thing they seem to do well is drive paying renters away. Do yourself a favor, protect your peace of mind, and choose somewhere else to store your valuables.
Blaine N | Overall ExperienceBarksdale Self Storage
2205 Barksdale Blvd, Bossier City, LA 71112(Across street from Action Taxi, 1/4 mile south of I-20)
Customer Reviews
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$15.00
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
- Rate:
- $15.00 Per Month
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$15.00
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
- Rate:
- $15.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$40.00
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rollup
- Rate:
- $40.00 Per Month
Drive Up Storage
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$25.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $25.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$45.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $45.00 Per Month
-
Medium
10' x 12' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$70.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $70.00 Per Month
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$70.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $70.00 Per Month
-
Large
12' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$165.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $165.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is by far the worst storage facility I have ever rented from. The staff was rarely on-site, the gate barely worked, and the power was unreliable. When problems came up, such as the gate not opening, there was no one available to help, and the emergency phone number was never answered. After the property was purchased by new owners from out of state, things only got worse. It’s clear they believe they can manage the facility remotely, but they have no idea how to properly run a business or take care of customers. The only thing they seem to do well is drive paying renters away. Do yourself a favor, protect your peace of mind, and choose somewhere else to store your valuables.
Blaine N | Overall ExperienceMy Reservation was for 4-05-25, and I really needed to get in the unit that day. IThe weather put me behind as it was raining all day and I really had to bust it to get toi the unit by closing time 5:00pm. I arrived to the facilty at 4:45 pm and the door was locked. There was a number posted on the door to call if you needed assistance. I called the number and the custmer service agent who answered the phone said was not aware of the unit closing early but she would call the manager. Shortly after that, she returned and informed me that due to the weather conditions and the office loosing power they closed early and could not help me until on TUESDAY their next business day. Now, there was power (lights on) in the office when I arrived and other business had pwer in that area. The office cosing early was a major headache and caused me to need the UHAUL Truck an extra day.
JOEL M | ReservationI misunderstood that you were climate controlled in the unit you were offering. Everyone was nice and very cordial. I would consider you guys in the future for other storage needs, for the time being, I needed climate control for the items that I wanted to store. Best regards and thank you very much., Matt
Matthew G | ReservationThe manager just lets certain people loiter and create huge messes out in the roadway. ..just junk everywhere. She is also very rude and talks bad about her customers while collecting information needed when I initially rented the unit I had this unit for 9 months and every time I went there I seen the same people just sitting in their cars hanging out or parked inside the units. It’s very trashy and sketchy. I wouldn’t even bring my daughter in with me after we moved in. This place is out of control.
Rustie E | Overall Experiencei love this storage, one of the best to store your things, i didnt have a hard time at all ,very nice staff i love them the handle you well and treat u nice .you can not go wrong with this storage.the give positive speech to help u threw your tough jorne,god bless those staff .
Corlissa S | Overall ExperienceThe staff is amazing. The storage suited my needs.
DARRICK W | Overall ExperienceI rented storage space from Barksdale for 6 years. Only COMPLAINT is based on RENTERS STORING FOOD IN STORAGE UNITS. Rats entered my storage unit approximately 3 years ago, because of the unit next to mine. I did alert the Barksdale Staff, and they handled it, but RENTERS SHOULD NOT BE ALLOWED to STORE FOOD! I would suggest REMODELING of the OFFICE SPACE. Other than those 2 things, I had a GREAT EXPERIENCE at Barksdale.
Craig L | Overall ExperienceI will definitely tell a friend about y’all! Thanks!
Tracy L | Overall ExperienceCheryl was an absolute angel. This move was unexpected and not well planned but she made my experience so much easier. Having such a friendly person in this time for me was a blessing.
Valerie C | Overall ExperienceCHERYL NEEDS TO BE FIRED AND AN EMBARRASSING EXCUSE FOR A PROPERTY MANGER. Overall, location is shady, aisles are tight, place is cheap, does nothing keep their word, difficult, and untrustworthy. Trees hang over the fence and aisles so you cannot drive down then, potholes are everywhere, the lanes are not flat (they’re at a 45° angle and will cause damage to your car, it’s very easy to have an accident or close call, and blind spots are everywhere. Not to include how dirty, disgusting, wet, and moldy the units themselves are. YOUR STUFF WILL GET PERMANENTLY RUINED. Issues: 1. Have been with them for over a year, with payments always on time and on the 1st. A month after move in, I got a call in the middle of the night saying my storage unit was open / unlocked. I race over… for nothing. It felt like a set up. There was nothing open or unlocked. I felt like someone was watching me. I left. 2. Then after a few more months, they jacked prices up without warning. I called management regarding it, was told I’d be given a call back. Never was. Called again. Nothing. 3. The nightmare of actually moving out… *Finally* I was able to move out of this massive mistake, and when I call to let them know to cancel my payment / contract, the manager, Cheryl, argued with me and YELLED she will not be cancelling anything and is forcing me to pay for the entire month, despite my unit being emptied by lunchtime come 2 September. So I got screwed out of another month, then HARASSED by her through text. I literally had to block the manager. As I show up with the moving truck / movers, we spend two hours literally arguing with Cheryl because “ain’t no truck that big ‘gon be on my property” After contacting corporate and wasting hours of my and the movers’ time, the EXACT SAME TRUCK was let onto the property anyway. I literally had to call the cops on her for how erratic she was acting, her torment, and to be let out of my lease. This woman needs to be committed. This place is a JOKE. Your money will get ripped away from you, your stuff will not be secure, Cheryl is an absolute horrible unprofessional nightmare and a whole bunch of other names I’m unable to say here. PLEASE do yourself a favor and NEVER even consider coming here. Don’t make the mistake I have. The ONLY redeeming factor for this company is the amazing way corporate handled the situation. The literal company owner and regional manager got involved after hearing how Cheryl treated us and called me directly to discuss the situation and apologize. I’m extremely grateful that they took this situation seriously, and hope Cheryl gets fired. I won’t be surprised, either, considering this is apparently not the first phone call about her. Save yourself since I couldn’t.
Alissa B | Overall ExperienceI would recommend Barksdale self storage to ANYONE Mrs. Cheryl is amazing I had a situation come up and was out of town and Mrs Cheryl made sure I didn’t have to worry about our things she is absolutely the best I can’t thank her enough for all she did to help and how friendly and understanding she was if I ever move back to Shreveport and need a storage unit I definitely know where to go
Brittany J | Overall ExperienceI would definitely recommend this facility . Very nice, helpful, and considerate. .
Leigh A | Overall ExperienceCheryll is very nice and professional. If you need reminders to help you avoid late fees, she's very good about staying in touch with you.
Carol o | Overall ExperienceGreat Customer Service!
Keith j | ReservationThe staff were Very helpful !!!
Sonya E | Reservation