Only issue I have. Is that I checked out and you guys still called me to charge me for a month. Disappointed
ABRAHAM S | Overall ExperienceSelf Storage Units in Brampton, ON, L6T1C1
U-Haul Moving & Storage of Bramalea
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rollup
- Rate:
- $79.95 Per Month
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$134.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rollup
- Rate:
- $134.95 Per Month
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 7'- Rate:
-
$74.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rollup
- Rate:
- $74.95 Per Month
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![Example storage unit layout]()
Small
5' x 5' x 5'- Rate:
-
$79.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
- Swing
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'- Rate:
-
$189.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rollup
- Rate:
- $189.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 4'- Rate:
-
$199.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Climate
- Swing
- Rate:
- $199.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Indoor Storage
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Horrible customer service! I requested to cancel the storage unit as the wrong size was told to us. I am still waiting for my email confirming the cancelation.
JUANETTE C | Overall ExperienceI am writing to provide feedback regarding my experience as a long-standing customer of U-Haul at your 152 East Drive, Brampton location. I have been renting two storage units (1070 and 1080) at this facility for the past 10 years, consistently paying my fees and insurance coverage every month. On March 1, 2025, I attended the facility with movers to vacate both units, and I need to express my deep disappointment and frustration with what I encountered. Condition of My Units and Missing Items Upon accessing my units, I was completely shocked to discover that many of my personal belongings were missing, including: • Electronics, clothing, and brand-new packaged shoes. • A Leon’s LG 810W915 soundbar, valued at $1,499 plus tax. • A Samsung Blu-ray DVD player, valued at approximately $400 at the time of purchase. • Bar stools and other furniture from Ashley Furniture. • My children’s photographs and cameras were also gone, which is especially devastating as these are sentimental, irreplaceable memories. In addition to these losses, my furniture was severely damaged. Both units contained a sticky, oily, brown substance that ruined my Section R Revive Leather Sofa Set (valued at $3,000) and damaged my bed frames, making them completely unusable. This substance was not from any of my items — I stored furniture, not liquids or perishables — raising serious concerns about either contamination or leakage within the facility. Evidence of Disruption and Lack of Care To make matters worse, my units were left in a complete state of disarray, especially Unit 1070. I left these units neatly organized, but I found papers and personal items scattered everywhere, which strongly suggests that someone accessed or tampered with my property without my knowledge. Customer Service Experience While the current manager at 152 East Drive has been exceptionally pleasant and professional, my in-person experiences over the years have often been unpleasant. Certain past staff were consistently rude when I came to make payments, which only added unnecessary stress. However, I want to highlight the excellent customer service I always received when calling U-Haul’s telephone support team — they were always pleasant and helpful, and I appreciated that level of care. My Loyalty and Financial Commitment Over the course of 10 years, I have paid approximately $50,000 to U-Haul for these two storage units, including full insurance coverage every month. I trusted U-Haul to protect and preserve my belongings, and this experience has left me deeply disappointed and disheartened. As a hardworking single mother, every dollar I invested into keeping these items safe mattered. I cannot begin to express the frustration of seeing my hard-earned money essentially wasted, as my belongings were neither secure nor protected. This is not about a single incident — this is a reflection of how customers who invest years of loyalty and thousands of dollars are treated. I am sharing this feedback because I believe U-Haul needs to seriously review its facility maintenance, security measures, and customer care at this location. I hope this feedback will prompt action to ensure no other customer experiences this level of loss, frustration, and heartbreak. I appreciate your attention to my concerns and trust this feedback will be taken seriously.
Sharrie M | Overall ExperienceWorst customer service, long line up and people come in goes straight to the front and you were there 1 hour waiting. When you call they hong up on you or they say they will call back but never. THEY CHARGE ME FOR STORAGE TWiCE IN ONE DAY AFTER I MOVED OUT. I called them 10 times to fix it and I had to go in store and wait 1 hour to get it fix. They need more workers worst location.
RICHARD O | Overall ExperienceI called east drive location three times on Feb 26th. First time I was on hold for half an hour. I hung up and called again and was on hold for the same amount of time. Hung up tried a third time and hung up for the third time after twenty minutes. I then received a text message that informed me that my account on file was not working and the payment was not received. After calling a member of your team, he gave me my account information and I explained to him it should work. He processed my account and the payment was made. That was very unprofessional and very disappointing. Can’t wait to remove my items from your facility.
pearline s | First ImpressionsOnly issue I had was that I had to call multiple times. Non answere and no call back.
kristina d | Overall ExperienceUhaul has ten the stress out of moving and declutering the house for staging last minute. Thank you Uhual!
Bart K | First ImpressionsActually I was surprised to hear about the first month was free as a package deal for renting U-haul truck. I really appreciate that services
KWAKU P | First ImpressionsGood service, will recommend to friends.
Sandeep S | Overall ExperienceI visited the location on Feb.2,2025 The customer service from Manpreet K was just excellent. She was extremely helpful and friendly. I would high recommend this location.
DENYSE D | First ImpressionsOk
HARVIR M | First ImpressionsVery exlent
Dilbag S | Overall ExperiencePros: Convenient indoor and outdoor in/loading areas Friendly and helpful staff Well maintained clean safe climate controlled facilities Convenient location easy to access Cons: None
YONG W | Overall ExperienceI was forced to buy a lock which is of no use to me and they did not take it back and refunded the cost if the lock. I never asked for the lock in the first place. I mean I have couple of locks at home that I could use to secure my own belongings. 2ndly, when I went to retrieve my stuff a u-haul moving truck was blocking my way. As soon as I opened my storage unit it alarmed out. When I called the customer service They told me that I would need to pay more in order to have after hours Access.
satish s | Overall ExperienceI recommend this u-Haul facility is very clean and staff is very friendly and helpful
HARJINDER K | Overall ExperienceThank you for the service and everything you guys are great
JAIMEL M | Overall ExperienceExlent
Dilbag S | First Impressions